En general el hotel TRS es muy bonito y la atención muy buena. No recomiendo comprar la Premium Experience, ya que lo sobrevenden y no lo vale, únicamente por los lugares en la alberca, lo demás fue falso. Nos dijeron que teníamos el acceso para los dos a Chic Cabaret y al final resultó que solo era uno. Nos comentaron que podríamos comer langosta y solo era en un restaurante.
Fuera de eso, en general todo fue muy bien.
Zaireth
Zaireth,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Lo recomiendo
Excelente Servicio . Un poco lento el check in . Y tienes q reservar los restaurantes de especialidades al llegar. Arturo e Ivan en el area de playa muy amables. Fernanda de Expedia... Susana nuestra concierge.Todo el personal muy amable
Victor
Victor,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Quartos excelentes,com diversos mimos entretenimento muito ruim o melhor show tem que pagar, alem de oferecerem uma ala com cadeiras VIP pagas a parte na piscina,ocasionando falta de lugares.A praia e um pouco distante e cheia de pedras.
Luciana
Luciana,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Gabriel
Gabriel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
jonggu
jonggu,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
"Unforgettable trip"
I had an amazing experience at TRS YUCATAN for my honeymoon.
Before our trip, I contacted the hotel via email to let them know it was our honeymoon, and they surprised us with honeymoon events and decorations in our room and throughout the facilities.
I was truly touched by their attention to detail and care. What I liked the most was how friendly the staff were.
If I ever visit again, I would definitely want to stay at TRS YUCATAN.
SUNG JIN
SUNG JIN,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
최고의 휴양및
너무 좋았습니다 굿
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Eladio emilio
Eladio emilio,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
TOMOYUKI
TOMOYUKI,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月6日
Lugar maravilloso
El hotel en general es bueno, pero en particular el ser muy grande pierde el objetivo de descansar, para ir de un lado a otro pierdes mucho tiempo en trasladarte.
La comunicación con el conserje es por WhatsApp y eso no me parece bien. Lo que quieres es desconectarte de todo.
Ricardo
Ricardo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Maday
Maday,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月3日
There are so many great things about our time at TRS Yucatan. The butlers were amazing! Carlos was wonderful and made sure our stay was perfect. The food not only looked amazing but it tasted wonderful as well. This will become our new "go-to" resort.
John
John,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
My husband and I were on our romantic 36th anniversary getaway to beautiful TRS Yucatan. We had a fantastic experience, from the great welcome & decorated room with fruit and champagne for our anniversary, to the great food and drinks, and the supreme service from all the staff.
Our butlers were very nice and helpful in particular, we thank Gabriel for being so professional and for exceeding our expectations!
Fernanda Pichardo, our Expedia ambassador, was a super star! She gave us a nice surprise for our celebration dinner, at The Gaucho’s restaurant. Kudos also to Manuel, the manager, our waiter Juan & the hostess staff for making our anniversary so special.
The Chic Cabaret show was a lovely and unforgettable experience that Fernanda made it so special for us. We were so amazed & delighted with the special decorated table & champagne. Fer, you are very talented & the best. Thanks!
Alma L.
Alma L.,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
Great staff and relaxing get away
Erin Dawn
Erin Dawn,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月1日
Colorado
Colorado,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月1日
Stephanie
Stephanie,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
This property was beautiful, can be overwhelming for how big it is but once you know the property it amazing for nice long walks. The restaurants were amazing i coupdnt have asked for better food, the pools were amazing especially the ocean pool it was amazing and cool to have litte fishs in the water,and the people working are simply the best they help with any accommodation.
Micheal
Micheal,11 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Great property. I loved the junior suite i stayed.
Outstanding customer service all around. Many options for dining.
Candace
Candace,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Great food and drinks. Service from butlers was great. Treated very nicely for our anniversary
Weren’t informed that the main pool area on the property was closed. Was very much looking forward to this feature.
Nightlife was boring. Not enough opportunity to dance. Cabaret show seemed lame.
Jennifer
Jennifer,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月27日
Vladyslav
Vladyslav,10 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月27日
Zaheer U
Zaheer U,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月25日
Not enough transportation for such a large resort
Colin
Colin,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
TRS is the best all inclusive resort in Mexico
robert m
robert m,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
We love TRS so much this was our second time back within 3 months.
Fernanda was an absolute gem 💎!!! She was so attentive and provided so much detail to my weekend birthday celebration.
George (Butler) was great. He even gave us a bottle of Moet and arranged a birthday decoration in the room. Overall we loved our stay at TRS