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The Kensington Hideaway

4.0 star property
Hotel with bar/lounge, near Kensington High Street

Choose dates to view prices

Located near Kensington High Street, Seraphine Kensington Olympia Hotel offers a chic retreat with continental breakfast, a cozy bar, and in-room WiFi. Relax knowing you're close to Kensington Palace and Olympia Conference and Exhibition Centre. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Premium bedding, in-room safe, desk, laptop workspace

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2025
Portable fan
Premium bedding
Hair dryer
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Queen Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Queen Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2025
Portable fan
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | Premium bedding, in-room safe, desk, laptop workspace

King Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2025
Portable fan
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Twin Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2025
Portable fan
Premium bedding
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Single Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Accessible Single Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2025
Portable fan
Premium bedding
Hair dryer
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Accessible Double Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Accessible Double Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2025
Portable fan
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Premium bedding, in-room safe, desk, laptop workspace

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2025
Portable fan
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

Apartment | 1 bedroom, Internet

The Kensington Hideaway

  • Free WiFi
The Kensington Hideaway
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About the neighborhood

Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Palace - 15 min walk - 1.3 km
  • Natural History Museum - 6 min drive - 1.7 km
  • Royal Albert Hall - 7 min drive - 1.7 km
  • Hyde Park - 7 min drive - 2.0 km

Getting around

  • London City Airport (LCY) - 26 min drive
  • Heathrow Airport (LHR) - 32 min drive
  • Luton Airport (LTN) - 63 min drive
  • London (SEN-Southend) - 63 min drive
  • Gatwick Airport (LGW) - 87 min drive
  • Stansted Airport (STN) - 87 min drive
  • Kensington (Olympia) Station - 14 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • West Brompton Station - 21 min walk
  • High Street Kensington Station - 4 min walk
  • Earl's Court Station - 13 min walk
  • Holland Park Underground Station - 16 min walk

Restaurants

  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • ‪Cafe Le Monde - ‬3 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪Joe & the Juice - ‬3 min walk

About this property

The Kensington Hideaway

The Kensington Hideaway offers a great location, putting you within a 15-minute walk of Kensington High Street and Kensington Gardens. You can unwind with a drink at the bar/lounge, and full breakfast is available daily. Also, Hyde Park and Olympia Events are just a 5-minute drive away. The property is just a short walk to public transportation: High Street Kensington Station is 4 minutes and Earl's Court Station is 13 minutes.

At a glance

DONE

Hotel size

    • 59 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Offsite parking within 328 ft (GBP 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 45-inch flat-screen TV

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: GBP 10.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 10 for children

Renovations and closures

This property is closed from July 7 2023 to September 1 2023 (dates subject to change).

Parking

  • Parking is available nearby and costs GBP 44 per day (328 ft away)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is The Kensington Hideaway currently open?

This property is closed from July 7 2023 to September 1 2023 (dates subject to change).

Does The Kensington Hideaway offer free cancellation for a full refund?

Yes, The Kensington Hideaway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Kensington Hideaway?

Sorry, pets aren't allowed.

Is parking offered on site at The Kensington Hideaway?

Sorry, there's no onsite parking at The Kensington Hideaway.

What are the check-in and check-out times at The Kensington Hideaway?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What's the area around The Kensington Hideaway like?

The Kensington Hideaway is a short 4-minute walk from High Street Kensington Station and 11 minutes' walk from Kensington Gardens.

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The Kensington Hideaway Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Shower
Bed
Store
Value
Lobby

Reviews

8/10 Very good

Good service , clean rooms , good location
Reda, 2-night trip

10/10 Exceptional

Really enjoyable stay, especially for the price. Was offered a free drink upon arrival and continental breakfast was included.
1-night trip

10/10 Exceptional

Really friendly, helpful staff.
David, 1-night trip

8/10 Very good

Had a great stay at the Seraphine Kensington Olympia Hotel in October. The staff was very friendly and helpful. They do a nice little breakfast each morning for getting coffee/tea, juice, and toast/fruits. The location is very convenient for using the metro system or even walking many places.
Jaclyn, 2-night trip

8/10 Very good

Comfortable

Convenient for a Kensington stay. Close to the Tube.
Mindy, 1-night trip

6/10 Good

Bijou or just tiny?

We’ll located, clean and friendly. Good inclusive breakfast. The rooms are just too small.
Jeremy, 1-night trip

4/10 Fair

Dilapidated

Run down and dusty, staff were very good
Danny, 1-night trip

4/10 Fair

Not 4 stars max 2

It was strong smell from the bathroom and shower head covered with limescale.
Karol, 1-night trip

6/10 Good

Pro’s: Good value for money. Good shower. In a nice part of town. Mostly clean. Air conditioning certainly worked well during a hot day. Con’s: Moths and fly’s in the room. Confusing entrance with a very slow moving lift!!! Room was too small to be comfortable. We were given the opportunity to make a bid to upgrade our room- however the room that we would have upgraded to was a single bed and smaller. Strange clicking noise coming from the air con. No iron in the room. Dead insects squished against the wall. All in all, a perfectly ok place to get your head down. But don’t be expecting anything else.
Terry, 1-night trip

2/10 Poor

Hotel was closed for refurbishment
Natalie, 2-night trip

10/10 Exceptional

The hotel staff were always helpful. Husai went the extra mile and got us a table for 8 on a very busy weekend
Kim, 5-night trip

8/10 Very good

Ras
myriam, 3-night trip

10/10 Exceptional

La struttura si trova in una posizione ottima, vicino fermata autobus e metropolitana, il personale è molto gentile e disponibile, la colazione anche se poca varietà di prodotti ma tutto di ottima qualità (meglio poco e buono che tanto e scadente), camera accogliente ottimo rapporto qualità/prezzo.
Giuseppe, 3-night trip

10/10 Exceptional

Bien situé. Propre. Service impeccable. Petit déjeuner abondant et délicieux
Lorraine, 3-night trip

4/10 Fair

Vi havde booket hotellet i god tid. Vi ankommer til et værelse, hvor der har været vandskade, der ikke er dækket til eller noget. Gipsvæggene var der store plamager/fugtskader på. Badeværelset havde ingen varme på og ventilation virkede ikke. Vi kunne ikke engang åbne vinduer, da disse var lukket til. Vi klager selvfølgelig og får efter tre ud af fire nætter et andet værelse, der er ramt af skimmelsvamp. Vi beholder vores første værelse, da der trods alt kun er mug på badeværelset i dette. Alt i alt rigtig venligt og sødt personale, men absolut et ulækkert værelse, der ikke var pengene værd.
4-night trip

6/10 Good

Das erste Zimmer das wir hatten war sehr dunkel und es hat nach Abfluss sehr stark gestunken. Wir baten um einen Zimmerwechsel aber das war nicht möglich. Das Fenster war ein Luftschacht und so kam wenig Tageslicht ins Zimmer. Das Bett war sehr schmal und es gab auch nur eine Bettdecke - auf Anfrage bekamen wir zumindest eine weitere Bettdecke. Das Bad war auch sehr klein. Am nächsten tag baten wir wieder um einen Zimmertausch der dann möglich war. Das Zimmer war moderner und etwas größer als das andere. Das Frühstück bestand aus einem einfachen Kontinentalen Frühstück - der Frühstücksraum selbst ist sehr beengt und es kommt zu Wartezeiten.

10/10 Exceptional

personale davvero molto disponibile, camera molto pulita e colazione a buffet ottima
Sara, 3-night trip

8/10 Very good

Really good stay in a good location although I missed not having a cooked breakfast

2/10 Poor

HORRIBLE - STAY AWAY!!

We booked this so-called 4 star hotel for a weekend in London. The room was supersmall and dirty. The windows were moldy and the bathroom disgusting. We decided to give it a try after all but I woke up early saturday morning from a spring feather coming up from the mattress. Went to the reseption and was shown 3-4 other rooms to which we could change but each just as dirty and smelly. I have tried to get in touch with the management for 3 months now with no response. I will never go back and reccomend to stay away.
Veronica, 2-night trip

8/10 Very good

Exactly what we needed

We had 1 night in London to see a performance in Royal Albert Hall, we needed a triple room which isn't easy to find in London. This hotel provided that plus is on a bus route direct to Albert Hall so was perfect for our needs. The room was comfortable and functional, breakfast was decent, staff were excellent.
Rebecca, 1-night trip

8/10 Very good

Ideal area for what we wanted from the weekend. Good and efficient service, very satisfied with my stay
Desmond, 1-night trip

8/10 Very good

Thanks for a pleasant stay at your hotel!

We had a nice stay at Seraphine. The staff were lovely and did everything they could to give us a great stay. The beds were a bit too hard and the rooms a bit small, but we would return next time aswell!
Lasse, 3-night trip

10/10 Exceptional

Check-in and out were very easy processes the staff was friendly and helpful, the room was clean and just what I needed, close to tube station and with walking distance to many activities and dinning options.
Jonathan, 7-night trip

8/10 Very good

Quarto pequeno para 3 hospedes, restante bom
5-night trip

8/10 Very good

Bra och fint hotell med mycket små rum.
Kristin, 3-night trip