Boss checked the hotel early every day. Breakfast is very good. Lots of choices in TV channels. Clean and tidy roooms. All Staff is excellent except a woman KIM with expression of LOST at all time, no idea of location of Fine Art Museum, Takashimaya and need to shout loud to other colleague for help; absent from her reception desk when we drop our key, come back walk slowly to get our key and again no expression. TV volumes too loud for room 103 & 104, jump from zero to 3 very noisy. First night arrived at 1am, no hot water bath cos it's been raining that day and not enough electricity to run the solar bath system. Kept the hot water tap running for 10 mins but not working, it's a waste of clean water. pros & cons of solar system. However, it's a very good hotel for our 4 nights stay.