8/10 Very Good
Oct 18, 2024
Temple point
Visited off season the hotel was very quiet and the main pool was closed for refurbishment. If I had known I would have cancelled my booking. The check in staff focused on my wife giving her all the info and the bill, which I thought was odd but not a deal breaker. The hotel room was good size with ample space, 2 glass bottles of water per day was provided. The aircon in the room was faulty but it was repaired to working but we did feel the difference. We were staying on room only booking but expected to receive guest information on the restaurants offerings either at check in or a menu in the room. There was no drinks service at the sun beds by the beach and neither was beach towel service. As an upmarket hotel I would have expected this to be available on demand without seeking it. The attached Lichthaus restaurant is a real gem and gets very full around at sunset, the food and drinks are very expensive. The seating is cool for young ones with good knees and joints so be aware proper seats are at the side by the entrance of the resturant, which don’t give a viewing platform to view the sunset. The staff manning it are very nice and attentive. Overall it was nice hotel, but staff needed to promote its hotel status I.e. we ate out all meals
Verified traveler
3-night trip
Verified Hotels.com guest review
