我是否可以免費取消蓬塔卡納海灘住宅飯店的預訂並收到全額退款？

可以，蓬塔卡納海灘住宅飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

此公寓是否有游泳池？

是的，住宿提供室外游泳池。

此公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

此公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

此公寓入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。退房時間為 11:00。提供零接觸入住和退房服務。

蓬塔卡納海灘住宅飯店和附近有什麼好看好玩的？

例如排球等等都是住宿內可體驗到的活動，您可以好好來玩個過癮。您可以在室外泳池游上幾圈，或享受這間公寓包含3 間海灘酒吧等等的其他設施。

蓬塔卡納海灘住宅飯店的客房有廚房嗎？

有一個廚房，其中提供果汁機、鍋具/餐盤/廚房用品和冰箱。

蓬塔卡納海灘住宅飯店有戶外私人空間嗎？

是，每座公寓具有附家具的陽台或庭院。

蓬塔卡納海灘住宅飯店附近的環境怎麼樣？

從蓬塔卡納海灘住宅飯店走路只要 9 分鐘就可以到洛斯科拉萊斯海灘，另外走 15 分鐘還可以到Cortecito 海灘。

蓬塔卡納海灘住宅飯店住宿資訊、相片和旅客評語

Q: 此公寓是否有游泳池？

是的，住宿提供室外游泳池。

Q: 此公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 此公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 蓬塔卡納海灘住宅飯店有戶外私人空間嗎？

是，每座公寓具有附家具的陽台或庭院。

2/10 不太好

2025 年 9 月 3 日

thiefs

The steal from you. They were supposed to charge forty six cents for the light usage and i have a charge i am disputing now of forty dollar, liers. I took an image of the light meter before and after i sent to my bank. the room was not ready for an hour after check in time, the washer had someone's clothes in it.

Brenda，2 晚商務旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 13 日

Jacuzi sucio primer dia. Nombre de hotel no es el.publicado

fernando，2 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 5 日

David，7 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 3 日

ARNAQUE. Notre hôte nous a envoyé un message le jour J alors qu'on avait réservé 6 mois avant pour dire qu'il y avait une erreur sur le prix. J'étais surpris quand a 21h on me dit que j'aurai pas accès à mon logement cette nuit si je ne règle pas 100€ de plus sur un site inconnu. Une fois refusé, on me dit "ok" mais je passe demain pour que vous régliez des frais d'électricité... Après mon second refus, on me donne le numéro de la chambre. J'ai finalement réservé dans un autre hôtel par peur de me faire racketter le lendemain.

jacques，1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 30 日

The property has potencial but no one came to fix a bed that was broken in one room so I was unable to use one of the rooms, the washing machine was filthy and the cleaning lady said was not her job, and the couches dusty, my sister had an allergic reaction, the pool was green and not one person in this property or Expedia took responsibility and gave me a refund at least a partial refund. Expedia cleaned their hands by stating that they have to wait for the owner to respond and the owner dared send me an electricity bill which I hope Expedia will cover since they take no responsibility other than offer 100 points from a value of more than $1,000 booking. This took place the week of June 5th and still nothing is resolved.

Adriana，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 30 日

2 mins walk from the beach. Nice Apartment. They charge for electricity separately on top which is a hassle.

Amey，3 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 18 日

Once of the worst management

Mounika，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 14 日

Very close to the beach. Clean and comfortable!

Bethany Thyme，4 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 12 日

This property does have potential, but unfortunately, my family and I had a very stressful and disappointing experience. Before check-in, I was informed that a deposit would be held, which I was fine with. However, I was repeatedly asked to enter my credit card information into an invoice that showed the full amount—not just the deposit. After going back and forth, we finally agreed I’d handle it in person. In the end, they didn’t charge the deposit, which I appreciated, but the process was far more stressful than it needed to be. When we arrived, we encountered several issues: • The patio doors wouldn’t lock • The mini pool (piscicuzzi) was dirty • Towels provided were not clean Communication was inconsistent, and I found myself having to reach out to two different contacts to address these issues. It took days for things to get resolved, and I spent too much of my vacation waiting around for someone to show up. The worst part was the apartment flooding during the last three days of our stay. I had to mop several times a day just so we could walk without stepping in water. My kids slipped more than once, and we had to elevate all of our belongings to keep them from being damaged overnight. Maintenance came out the first two days, but despite being told a plumber would be sent, no one ever showed up. To top it off, despite all of this, Expedia has been unable to secure a refund on our behalf. I would not recommend this property based on our experience!

Viviana，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 9 日

Ethen，5 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 28 日

The pool was terrible impossible to use. And nobody helped us with it

Marino，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 20 日

Aldo，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 15 日

David，5 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 5 月 4 日

The apartment on the first look is nice. But and it’s a big but here. They rent it for 5 people but don’t give more than one towel per person and they don’t have dryer. So we had to dry our towels outside and wait before we could use them. One day the door battery was bad so we were stuck outside our apartment for one hour. And my sister needed to

Vivian，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 4 日

Amazing home. Wish we could of stayed more days. The location is fairly new.

Gregory，1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 4 月 28 日

The appartments are new, however, nothing was working! There was a safe which hadn't been installed and when asked to install, it still wasn’t done properly. The AC isn't cold enough and just doesn’t work properly. There is a rancid smell in the building, which didn't seem to go away during our entire stay. Be careful, as they charge you for electricity use, which was extortionate! The bed frame broke a couple of days in, so we had no use of the bed for the day! The rooms are not cleaned unless you request it for an additional charge. The cutlery was dirty and stained, the small pool on our balcony was also dirty. They took money out of our deposit for a "stain" on the bed, claiming it was our fault, which is funny, as we took photos of EVERYTHING before our departure, including the bed and there was no stain! They are scammers, will do anything for money! There are so many wonderful hotels in the area, I'd advise paying a little extra for peace of mind - this place was not worth the money or hassle. There will be 20 of us going back to DR next year and we were hoping to stay here, but we wouldn’t dare, even if the price was halved!!! Can *Definitely* say we won't ever be booking Beach Homes Punta Cana!!

Pembe，7 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 4 月 13 日

Nicely kept, secure property in a great location close to the beach and restaurants. We had trouble finding the free beach club and the only instructions we kept getting were "yes, down on the beach to the right". We ended up taking pictures to show the office staff, this helped them communicate which one was ours. Once we found it, it was lovely :) We had a unit with a roof top pool which was not clean/usable on arrival. It took 3 days of daily cleaning/service before the pool was usable. There was very little furniture on the rooftop patio with missing cushions, and no shade of any kind which made it unusable in the afternoon. The partial ocean view was very partial.... Bedrooms were nice and clean, beds very comfortable. We did not need to use a/c much, just kept the curtains drawn during the day when out and left the windows/patio doors open in the evening to enjoy the caribbean breeze. Water pressure was quite finicky, but after a few days of playing with the taps we figured out how to get the showers to stay on- we left a faucet on with a tiny trickle of water and then turned on the shower. If we did not do this, the shower water would stop completely after about 2 minutes and take 5 minutes to come back. Microwave was broken and never got replaced despite multiple asks. Lots of free bottled water. Was it perfect? No, but the staff were friendly, the unit was modern, clean & secure, and hey- its 5 minutes to an amazing beach. What more could you ask for :)

Andrea，9 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 4 月 9 日

DO NOT RECOMMEND! Place is not bad but we were not aware that they charge electricity, the depos it 300 and seems like they try the most to keep all of it. They charged us for a dirty stain mattress cover and a duvet that was already liked that when we arrived, half of toilet paper roll is all we got when we got there, there is construcción right next door so it’s loud most of the day! Takes forever for hot water to kick in as well! Place is not bad but who owns or runs this seems money hungry! WOULD NOT RECCOMEND!

Juan Rolando，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 7 日

It was wonderful, the place it’s exactly like the photos. My family and I loved the place, we had a really good time, and would certainly be back. Thanks for everything.

Gabriela，5 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 3 月 29 日

Cely，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 3 月 27 日

The was trying to charge me more services that was already a set price and argued i was accurate

Andy，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 27 日

The place was absolutely gorgeous with plenty of room for our 3 adults 4 kids family (the 3 bedroom option). The view from the balcony was spectacular. The beach is just a few minutes walk away and there are plenty of stores right by the apt. Our kids also loved the private balcony pool. Just know that you will have to pay for your electricity usage. Comes out of your deposit. Wasn’t bad though. Also Daniel was highly communicative and very helpful. Would absolutely stay here again.

Gary，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 27 日

A Home Away from Home!

Absolutely Perfect Stay I recently had the pleasure of staying at this incredible apartment, and I can confidently say it exceeded all my expectations. From the moment I walked in, I felt right at home. The space is beautifully designed, impeccably clean, and equipped with everything one could possibly need for a comfortable stay. The location is unbeatable—close to everything yet peaceful enough to relax and unwind. The host went above and beyond to ensure I had a seamless experience, providing excellent recommendations and always being available for any questions. If you’re looking for a place that combines comfort, style, and top-notch hospitality, this is it. I can’t wait to return

Juan，5 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 26 日

Mercedes，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 26 日

A nice quiet place with several swimming pools in the heart of tourist area, perfect for families, a plenty of restaurants, shops and grocery stores around, 10 minute walk distance to the sea, security agent present 24/7

IURII，6 晚家庭旅遊

Expedia 真實旅客評語

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我是否可以免費取消蓬塔卡納海灘住宅飯店的預訂並收到全額退款？