This was an overnight stay as we had an early flight out of Gatwick. The hotel was not what I am used to for the Accor group. The food was clearly frozen stuff and very oily. They even managed to give us the wrong order. I asked for Soya milk for my tea and they had run out.
Toiletries were scarce, just the basic shower gel and shampoo.
The staff were really great though and the airport shuttle even though there was a £5 per person, was convenient and efficient. Luckily it was only one night!
Marlene
Marlene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Berit Marhaug
Berit Marhaug,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月7日
Recently renovated and neat but has an odor
Check in staff was very friendly but appear to be understaffed. Hotel looks to have been recently renovated and very clean. Did not advertise that parking was extra 25 pounds/night. Hallway has new carpeting and very neat but has a ?musty odor that they should try to get rid of. Smells like a nursing home/care facility.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
Shirley
Shirley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月29日
Christopher
Christopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月27日
sangro
sangro,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月25日
Karl-Friedrich
Karl-Friedrich,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月22日
Customer service (car Park) very poor
Was shocked to be told the car park was an additional £25
!!
very expensive and its the first hotel I stayed at for over 50 years which charged for car parking
Very very poor
Geoff
Geoff,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Edyta
Edyta,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
steven
steven,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月17日
Fine. Clean good staff' comfortable bed.
A clean room and comfortable bed close to the airport. Staff friendly and proffesional. Typical fried food kichen, bar open 24/7 has some committed users. Good choice however there were occasional noise like a broken fan or alarm a few floors away that was a an annoyece for 2 days