Friendly, they waited me in the airport long time without complaining. All my requests were quickly assisted.
A great place to stay. Will come back again!
Xuan
Xuan,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年3月17日
terrible house ever( this is not hotel)
NEVER EVER STAY HERE.
DO NOT STAY HERE
This is not a hotel
Okju
Okju,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年1月22日
Kathy
Kathy,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年1月21日
Hyunsoo
Hyunsoo,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年1月8日
The unit was not for short-term rental by property policy. We booked by you but you did not know or verify it. We got disturbing during stay there and they wanted move another from Tower building A to B.
I did contact you as virtual agent Andy but very limit resolve.
The bottom line that made my family were not happy and stressfull caused my kids who were frustrated move on 2nd times and times again. We are totally disappoint you to get my family in this incident and terrible that we shall not get it. We stayed in hight rate but we got no secure, less communication at 1 St day moving. I shall give one star or less. Your team is making my family in very stressful and disappointed.
Brian
Brian,11 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年1月2日
DO NOT STAY we had the worst stay of our life at this property, it is a total scam. We booked for 3 nights and on the first morning when we were out exploring Saigon with our 2 young kids we were messaged on WhatsApp to return to the place where we were ordered to leave as the “owner” was coming back. We had food in the fridge and wet laundry and had to move into a new place on New Year’s Eve. We declined thier alternative property which was in an entirely different district, had broken AC and was of I’ll repair. The worst was the host has refused a refund. We are filing a complaint and hope Expedia removes them from the platform. It’s a disaster. I have never been treated this way in all my travels.
Melissa
Expedia 真實旅客評語
8/10 非常好
2023年12月28日
Only issue I had was that they switched up and gave us a different place entirely than what I booked and yes the place they gave us was sort of equivalent but it was in a different location and didn’t have a hot tub, the free transportation didn’t work out… so just a number of things were different than my expectation upon booking but the staff involved were very pleasant people and the place I stayed for just one night was decent enough I just do my research before i book and I am particular about my bookings