the hotel was nice however the shower had no hot water. This was quite inconvenient
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
vegard
vegard,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
Really impersonal and disappointing.
The check-in experience was poor - our room was a double not a twin as booked then we had to wait a while for staff to remake the beds when we wanted to get ready to go out. Overall staff were uninterested and not very friendly. I explained it was my daughter’s 18th birthday but they did nothing to acknowledge this. Totally impersonal.
Breakfast was not great. We were seated at a bar on high stools facing the preparation area. Staff were rude when I asked to move as it was my daughter’s birthday. Eventually they moved us to another table but we waited a long time for our food and it was brought out at different times. The couple next to us had the same - she had finished eating her breakfast for ten minutes before her partner’s was brought out! Overall terrible service. I had to remind them three times.
Overall staff were rude and unhelpful.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Mette Balle
Mette Balle,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Maximilian
Maximilian,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月11日
Lidt for hipt
Ikke så servicemindede. Alt for meget larm i lobbyen. Lå ok ift metro
Kamilla
Kamilla,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月11日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Great
The only issue was the breakfast staff weren’t the most hospitable and they brought all courses out at once, I’ve never had such a strange experience. I would prefer to finish my first course before the breakfast was thrown down
Oh and the steam room was broken
tanesha
tanesha,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Daynah
Daynah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Matt
Matt,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月9日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Perfect stay
The stay at Art’Otel was absolutely outstanding, the staff were amazing, very nice room and a great bar restaurant.
Everyone involved should be very proud of themselves 👌
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
Lily
Lily,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
Corrina
Corrina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Freddie
Freddie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Ben
Ben,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Outstanding
Fab hotel, terrific facilities and excellent staff.