聖路易斯-佳樂利亞欣庭飯店

The room I was in could use new carpet. Other than that it was okay

1 晚家庭旅遊, 2021年07月31日

Hotels.com 真實旅客評語

Late

Was late to getting room rdy. We has waiting for over 1 hour and they even was later then 3 there check in time

Charles, 1 晚家庭旅遊, 2021年07月25日

Hotels.com 真實旅客評語

The hotel carpet is so filthy and smelly. The front desk lady was not friendly and helpful. We have to look for the cart ourselves to transport our luggages to the room. Very dissatisfied for paying over $200 per night. This was so embarrassed as I booked the hotel on half of my friend. Very disappointed.

1 晚好友同遊, 2021年06月18日

Expedia 真實旅客評語

Was very disappointed that the pool was only open for reservations. No where on the site does it say that and it said they only restrictions were the breakfast. My kids were upset they couldn’t swim because there wasn’t any open reservations.

1 晚旅行, 2021年06月12日

Hotels.com 真實旅客評語

First of all the staff was great and very friendly. On the other hand the parking lot was sketchy and made me apprehensive that my car was not safe. Maybe they could put cameras out there? One of the upholstered chairs in my room was disgusting with lots of stains. It needs to be replaced or at the very least someone should scrub it with cleaner. There were also quite a few curly hairs on the floor of the bathroom. These were not mine. I was also disappointed because I chose this hotel because it had a pool. I understand Covid restrictions were in place (even though this was after the time that things were supposed to be open), but I could not get a reservation for the pool or the pool was closed due to maintenance. Maybe they could do the maintenance after pool hours?

2 晚旅行, 2021年06月12日

Expedia 真實旅客評語

An enjoyable, clean and safe environment. Very helpful staff.

1 晚旅行, 2021年06月11日

Expedia 真實旅客評語

The hotel was nice, most of the staff was friendly, but the rooms weren’t very clean.

2 晚家庭旅遊, 2021年06月11日

Expedia 真實旅客評語

Worst hotel

The shower door was broken. The closet door was broken. The shower had mildew and mold. Daughters room was similar but also had exposed electrical wires in bathroom! The bed was completely broken down. The swimming pool required reservations but it was arbitrary decision as to how many they allowed according to employees. You were only allowed one 45 minute reservation per day. Chlorine was horrible and the pool room was incredibly hot. We checked out a day early. Thankfully they agreed to refund the second night and we moved to a different hotel.

Kim, 2 晚家庭旅遊, 2021年06月04日

Hotels.com 真實旅客評語

I like that it was close to restaurants and the mall.

2 晚旅行, 2021年05月26日

Expedia 真實旅客評語

Front desk staff was very disrespectful, and didn’t want to give us extra sheets or blankets nor extra towels .. no one came to empty our trash our entire stay and told us we couldn’t listen to the radio at all and the radio wasn’t nowhere near loud . I will not go back to this location

2 晚家庭旅遊, 2021年05月21日

Expedia 真實旅客評語