This hotel has the potential of being great, but it's not. First of all, the parking is expensive and very small, and not connected to the hotel (which is problematic when it rains, for example). Second, there was only one elevator from the parking level to the hotel, and it wasn't working for 24 hours during our stay, so my handicapped father had to go up 2 floors by foot with a cane. When we asked about the repairs the front desk said they called someone "but this is France", so timing was unclear. There was only one tiny elevator going up to the rooms, and it was not sufficient for this big hotel. The rooms are large and beautiful, which an old look but new touch. When we asked for towels we were told we had to go get them ourselves (we expected someone to deliver them at a 4 star hotel, especially if only one elevator was working). Breakfast was great and varied, but staff in the dining room was not friendly and a little rude. The location is central but being so close to the train station is not amazing, even though we did feel safe all in all.