This hotel has a lot of potential, but we had a very poor experience. The service was terrible and the majority of the staff were unfriendly. They were also very understaffed. Tables were not being cleared of dirty dishes at the main hotel. The hotel advertises a pool bar but it was not open. If you wanted food or drinks by the pool, you had to order by phone and wait at least 30 minutes or more to be served. The beds were hard as a rock and the hot tub by the pool was filthy. Also, check-in is at 4pm and only one room was ready by 4pm (out of 4). The spa and golf course/restaurant were fantastic though. However, I would not pay to stay on site ever again. We were a party of 8 (4 couples).
Tara
Tara,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Wayne
Wayne,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月7日
Israel
Israel,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Lakshmipriya
Lakshmipriya,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Kathleen
Kathleen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Average facility on beautiful grounds.
The grounds are beautiful and a pleasure to look at. Free self parking which was nice. We didn,'t golf but some other guests told us the course was in "fair" condition...not great. But it was end of December so I don't know what is reasonable for that time of year. The building we were in (San Diego bldg.) was a bit dated and in need of some updates. Just had a worn out feeling about it. The TV was ancient and small...to me that is a typical symptom of a facility not spending any money for updates. I mean really, what does a decent TV cost these days? The bed was not very comfortable either. HVAC was noisy and sounded like at the end of its working life.
Overall our stay was ok. It was by no means gross or dirty or anything but the price wasn't bad and if we were golfers it would have been even more enjoyable I am sure.
3 out of 5 I suppose.
Art
Art,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
This is a beautiful property and we enjoyed a couple quiet days away. The hotel is in the midst of renovation which is needed. We were put in a newly redone room and it was very comfortable. Heard noise from the room above us but it did not disturb us. If you want a low key place in the hills of central Florida this is a good choice.
Season
Season,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
The room had an odd oder with dingy linens and a dirty hand towel hanging in the bathroom.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Cynthia
Cynthia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Two night stay
I did enjoy my stay. However, there was a strong oder in the room which smelled like mildew. The air in the roon was causing headaches and joint pain. The grounds are beautiful.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Beautiful historic property
Property is lovely and staff very friendly and attentive. Undergoing renovations but impact minimized- well worth it
Pamela
Pamela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Even partially under construction and off-season, this place exceeded our expectations. The staff was amazing and location is top-notch.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Girls trip
This over 100 years old building was very well keept. The firepit at the Receptions Balkony overlooking the pool was very cozy. Downside was the Destination carger wasn't
working the last 2 times I was there. Unconveinient for me but I would stay there again.
Angela
Angela,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
William
William,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
I think this place is just in need of a face lift but other than that it was great
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月25日
nothing was correct from my order
Doug
Doug,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月21日
Check in was excellent & room access was wonderful!