上海艾本精品酒店 - 上海

great location and nice breakfast and service

小品的旅館, 鬧中取靜, 雖住在上海繁華的市中心卻有一種住在森林中的錯覺

終於找到 讓我會想要在入住的質感飯店..

非常好的酒店！

安靜的位置，房間都不錯

All staff are friendly & helpful! Special thanks to Amy who gave me many good advice on food & restaurant choices in the vicinity. The breakfast they serve were incredible. Don't miss it!

The location of the hotel is prime in Jing An district, with a 5 mins walk to different malls with lots of restaurant options. The hotel itself offered complimentary tea session with drinks in the cozy outdoor spaces, that is very sweet. Hotel also offered us an upgrade for the stay, which allowed us the spacious living area not just the sleeping area. Just one thing that, the blanket for this weather is too thick, that I couldn't get nice sleeps due to the hotness. See if the hotel can adapt different thickness of blankets with change of season. But overall I've had a nice experience staying in URBN.

I have enjoyed this property for many years. There were new changes in progress so the vibe has been significantly altered. I will withhold judgement whether this is for the better or not. The kitchen has been outsourced to a French restaurant and the Zen vibe of URBN is now glitzy and well, different. Most of the old staff are great and its a beautiful place in a great location.

The hotel was underconstruction

I was looking forward to a cozy stay again with URBN hotel during the holidays,however, when we arrived ,i found out that the hotel is under construction, which means you can only be in your room or the gym.And there's no other equipped service like before either.None of the information was provided in advanced.You paid the same amount of money ,and you only got haf of the orignal service.I booked three nights and was planning to cancelled the second and third night next day in the morning ,as the feeling wasn't really like what i had experienced before,however only one night for refund was allowed ,and they said that's their "limit". I visited this hotel for almost 4 years and even recommended my friends about it when they visited Shanghai,whether to stay or just to visit the restaurant or even a drink, but i dont think the same way anymore. I was very disappointed and surprised by their problem solving and the customer service .