We had room 203. The tile on bathroom floor was broken and patched poorly. Also, first night had to call maintenance to repair furnace and second night furnace went out completely. Management did move use to new rooms. Then we checked out the next morning and lost some of our personal stuff. Housekeeping said they throw it away. Everything was newly purchased at Mall of America. My family and I had a bad experience. It was my 41 wedding anniversary and my grandson’s 6th birthday celebration. I understand that things happen.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Terry
Terry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
BRANDEE
BRANDEE,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月19日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Gina
Gina,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Great location
Enjoyed this location for a friend's weekend. Appreciated the lounge area to play games and catch up. Down side was how many kids were there for a competition. They took over the pool and long waits at breakfast. Wish there was a hot tub on property.
Rachel
Rachel,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Don a
Don a,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Rachel
Rachel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月17日
Agnes
Agnes,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月3日
solid but not awesome
overall stay was fine. we have stayed there before and overall it's solid. negatives: i think it's crappy they don't offer daily housekeeping. their prices are the same as pre covid but they don't clean every other day which is weak. Other issues: the towels are basically sandpaper and the carpet was separating from the tile in our room and my wife's sock got a hole when stepping on the threshold because of the gap. employees were complaining to each other about working there in front of my wife....
James A
James A,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Pablo
Pablo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Tania
Tania,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Heather
Heather,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Jihae
Jihae,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Vladimir
Vladimir,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
Not your typical Hampton
We chose this hotel over the others in the area because we have good experiences with Hampton Inns. We had a terrible time. Check in was quick and easy but thats where the good stops. The room was clean, the beds made.
Our room was tiny. Barely any room to walk between the beds. No space in the closet for luggage. There was also no parking available. My husband had to park several lots away.
Breakfast was terrible. They didnt refill anything and it was a mess. Waffle batter all over the place and rotting bananas.
The tv didnt work and there was no hot water on our second day. The front desk was no help with any of these issues.
Danielle
Danielle,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月28日
Hopefully the have repaired their cable system
The room and staff were good but the cable system kept going out so no tv service.
Paul
Paul,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Great
amie
amie,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月25日
Theresa
Theresa,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月22日
Susan
Susan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Some curtain stains in room and bathroom could use an updated paint job, but literally everything else was perfectly clean and ran great! Great service, safe environment, would stay again!
Darci
Darci,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
Tiffany was very helpful.
Linda
Travelocity 真實旅客評語
10/10 好極了
2024年11月15日
I really liked the closer it is to the Mall of America, very convenient.