洛杉磯西湖村萬豪長住飯店

It was fine, the room was not ready when we arrived at 6:15 but we only had to wait about 10 minutes. The room itself was a bit run down, the couch cushion was torn but tucked in behind the couch so you couldn't really notice. All in all it was fine though. Really fun restaurant right next door.

Valerie, 1 晚好友同遊, 2021年08月28日

Hotels.com 真實旅客評語

Disappointing

I would have expected more for a $200 a night hotel. The toilet wouldn’t flush unless you held down the handle down for 4-5 seconds. There was no luggage rack in the closet to place our luggage. The batteries needed to be replaced in the TV remote, half the time when a button was pressed, nothing would happen. Lastly, the toaster wouldn’t work and noticed there were other toasters in the hallways with notes on them stating they were broken.

2 晚旅行, 2021年08月05日

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GOOD STAY HOWEVER...

GOOD STAY HOWEVER...THE HALLWAY CARPETS NEED DEEP CLEANING. THE PARKING IN THE REAR IS A BIT LONELY AND SCARY. THERE'S A CEMENTARY RIGHT ACCROSS THE STREET. (DOESN'T BOTHER ME BUT FYI FOR SOMEONE THAT MIGHT BE BOTHERED BY THAT.)

Rogelio, 1 晚家庭旅遊, 2021年07月27日

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Worst Marriott Ever!

Extremely disappointed! I have stayed at numerous Marriott Hotels but this one was far the worst. I rented three rooms for three nights. The pool has a black dirt line around the entire pool and hot tub, broken furniture in every room, filth around sink, and the beds are hard. The hallways smell of urine. The staff turned off the pool lights without telling anyone who was currently in the pool area causing my husband to have multiple open wounds on his shin from running into the pool furniture in the dark. My grandson was rushed to the hospital in an ambulance after my daughter entered the wrong room using key access. How does a key card open multiple rooms? She clearly seen the green unlock light and heard it click. After entering that room she quickly apologized and closed the door not knowing her two year olds hand was stuck in the opposite side of the door. While crying and pleading the guest on the other side is only banging back on the door. His only response after opening the door was “who’s cleaning up this blood?” The breakfast was bland and the lady who staffed the area was rude on our first night. That rudeness discouraged us from using that service for the remainder of our visit. The majority of the staff was very pleasant but by far this stay was the worst I have had. I used the dishwasher in my room only to find out it flooded the entire counter and stove area soaking all our food. $1500 wasted only to go home with multiple injuries and stress.

Inga, 3 晚家庭旅遊, 2021年07月16日

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Great place

Great place. Nice staff. Quiet location. Comfortable and clean.

Jesse, 1 晚家庭旅遊, 2021年06月27日

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The best thing there is is the warm attitude of the staff, the feeling of coming home

Irit, 1 晚好友同遊, 2021年06月20日

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When we got to our room We found out the microwave was not clean , some dishes weren’t properly clean, no trash can in the bathroom . We call front desk they send housekeeping to clean it the next day . 😞

Gerzahin, 8 晚商務旅行, 2021年06月14日

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It was very friendly & extremely clean!

1 晚旅行, 2021年06月12日

Expedia 真實旅客評語

Always a dependable experience

1 晚旅行, 2021年06月10日

Expedia 真實旅客評語

Comfortable, Clean and a Wonderful Staff!

The entire staff was so amazingly friendly and helpful. They really go above and beyond to make your stay comfortable.

Farah, 14 晚家庭旅遊, 2021年06月06日

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