The beach is really bad, practically speaking,, no beach,atention of the weaters in the santa fe really bad, the coffe bar onnthe room was not replinished during our stay, sometimes not enough towells, no written instructions for the safe in the room
David
David,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 9 日
Not so good of a stay sliding door to patio didn’t lock I called front desk 3 times maintenance came and tried to wedge door shut I asked how will I go onto the patio he said I don’t know. Reading light on one side of the bed didn’t work. Phone in restroom hanging off the wall mold was in the crack of jacuzzi tub I asked to be transferred to another room but got denied. Alex at the front desk was very rude and unprofessional
Charles
Charles,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
The staff was everywhere and very friendly. The hotel had excellent internal transportation and service was fast. The food was good to excellent and we rarely had to wait for our needs.
Jennie
Jennie,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Went here for our honeymoon and had a great time. The staff were very helpful and made it really easy to enjoy ourselves. Only issue is the one bartender overserved to the point where a drink was 3/4 alcohol and 1/4 juice.
Noah
Noah,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Absolutely a beautiful resort! The resort is huge. The property is very clean and well kept. I never saw one piece of trash. The resort and rooms are very clean. Food was good— the Marlin Tacos were my favorite! The spa was great! Everyone was nice and we had a wonderful time. The only issue we had was with the safe in our room which kept messing up because it was broken so we had to move rooms a couple days after arriving to resolve the issue. We will be back in the future!!
Grant
Grant,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Beautiful property with great staff would return
Timothy
Timothy,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
We stayed at the Dorado Royale for the first time and absolutely loved everything about it. From the moment we arrived, the staff made us feel very welcome. The food was absolutely fantastic - in every single restaurant (they have more than 10 speciality restaurants and bars and we tried as many as possible :) And the service was outstanding—everyone was so friendly and attentive.
We really appreciated that there were lots of fun activities and entertainment options, but no pressure to join—everything was relaxed and easygoing. We joined a few games and events when we felt like it, and it was a great way to mix things up.
We took part in two excursions, both really well organized and great. We also had the candle light dinner at the beach, which was fantastic.
The resort offers three different parts - two for adults only (Dorado Casitas and Dorado Royale), and one for families (Generations). We stayed at the Dorado Royale.
The whole resort is just beautiful—like a paradise. And everything was spotless and well-maintained.
We usually don’t go back to the same place twice, but this time we’re seriously considering it!
Julia
Julia,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
Sergio is awesome. We had an issue and he had our room switched within minutes. The food is okay. My only true complaint is the carts around the property. Some of the drivers will pass you with empty carts. Overall a good stay otherwise!
courtney
courtney,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
The staff was very helpful. The hotel was not a party place, so if you are looking to relax, then this is the place. There's no beach to swim. If you are like me, a beach person, then this is not for you. The rocks, the see weed makes it impossible to go in the water. I liked the a la carte restaurants but you should always have buffet for lunch. Because the snack bars would close at 3:30 and it was either pizza or nothing. I also had a swim up pool in my room, the pool was not cleaned, and the main pool should be cleaned more often.
flor
flor,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
This was our third stay and we can’t wait to book our fourth!
Stacy
Stacy,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Service was the best.
Kimberly
Kimberly,8 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 9 日
We got a room on the first floor of the building number 7. I imagine one of the worst buildings and one of the worst rooms, cause otherwise I cannot justify the positive reviews. The building was old, the room even older. It is in a desperate need of renovation. Long list of small issues that we tried to fix but eventually gave up. Old furniture that is falling apart and hasn’t been clean in a while. The room was very dark and one of the main light switches malfunctioned at first (“it just needs a little knock”, the bellboy said) and died for good on day three. The safe stopped locking on day 2, and after it got fixed on day 3 after several desperate calls to send someone to fix it, it stopped working completely on day 4. The room smelled of dust and dumpiness and old age. The toilet handle didn’t work, so the toilet didn’t flush. After someone came and fixed it, it stopped working again on the same day. By that time we reached a different level of enlightenment, hence just moved the lead and manually pressed the button inside the toilet tank to flush. It worked mostly fine.
Our room was located right by the staircase, and hotel obviously knows nothing about sound-
Sergii
Sergii,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Marvin
Marvin,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Everything was wonderful but the app was detracting at times and any time we would use it to message concierge we never got a reaponse
Clara
Clara,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
I love the shuttle access the property is large. All staff were friendly and welcoming. Pls be sure to set up your transportation to various activities and set dinner reservations before you head to your room upon check in/arrival. Kompai is a my fav. Dress accordingly with collared shirts for men to attend dinner at the restaurants.
Yutiv Tia
Yutiv Tia,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Great first time experience
Our first time atan all inclusive, we were really impressed.
The place was very clean, the staff excellent the food was good, transportation on the large property was great.
The transportation from the airport was not good, we had to wait a long time and although my wife speaks fluent spanish, the communication was very poor. Lots of staff standing around and not really helpful.
From the hotel to the airport was excellent.
frank
frank,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
I did the spa. Not sure if it was a VIP amenity, but it was wonderful. Thanks expedia. For the price we paid, it was worth every penny!!
Stephani
Stephani,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Cindy
Cindy,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Everything was incredible! Can't wait to go back.
sandra
sandra,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
The property is absolutely amazing. Beautiful landscaping and culture filled architecture!
Brittany Renae
Brittany Renae,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 29 日
The quality of f&b was really good. The rooms look tired and old but are clean. The check in check out process is terrible, same as the internal transportation (golfcarts) be prepared to walk walk and walk since the carts do not stop to pick you up they seem always in a rush to get somewhere
Daniela daniel
Daniela daniel,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
We had a phenomenal time! The grounds were stunning and the staff was even more impressive! The food options were impeccable. Can’t wait to come back!
Courtney
Courtney,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Everything in the resort was great .
Nesser
Nesser,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
This was for our first-year Anniversary. Everyone from General Management to the Bell Staff has been excellent. Everyone is kind and helpful, plus there are some great food options. We will be back!!