El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否提供機場接駁車服務？

是的，住宿提供免費機場接駁車。

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。提供快速退房服務。

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用和附近有什麼好看好玩的？

您可以盡情體驗附近例如釣魚、騎馬和風浪板等活動。住宿還有提供其他娛樂活動，例如排球。好好做個 Spa 放鬆一下，或在附設的 6 座室外游泳池裡任選一座來游上幾回。 El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用也具備2 間池畔酒吧、2 間海灘酒吧和私人海灘，以及健身中心、Spa 服務和花園。

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用住宿資訊、相片和旅客評語

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否有游泳池？

是的，住宿提供6 座室外游泳池。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否提供停車位？

是的，住宿提供免費自助停車和代客停車服務。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否提供機場接駁車服務？

是的，住宿提供免費機場接駁車。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用內部或附近是否有餐廳？

是的，此住宿附設 12 間餐廳，具有墨西哥料理。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用有私人浴缸嗎？

是，每個飯店式公寓有按摩浴缸。

10/10 好極了

2025 年 5 月 31 日

Good service

Xin，1 晚好友同遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 23 日

No beach, not coming back

The beach is really bad, practically speaking,, no beach,atention of the weaters in the santa fe really bad, the coffe bar onnthe room was not replinished during our stay, sometimes not enough towells, no written instructions for the safe in the room

David，4 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 4 日

During our stay we experienced multiple problems. To begin we were told we were receiving a “free upgrade” this put us in building 51. That was the furthest location away from all the activities we were there to attend. Although the shuttle service started at 7am it was very difficult to find one by our location that early in the morning. The first day we experienced no hot water and issues with our safe. The second day the hot water seemed to work but when we returned from the pool our room had no power. The front desk was notified and power returned not long after. Later that evening I was in the bathroom area of the room and there was a large bug that had made its way in to our room. I believe this bug to be a cockroach. We were able to capture this on film. The following day I did complain to the front desk yet again to explain our frustration. We were then given another room that was what we had paid for. The location was much more ideal. However, this room still did not have hot water. This seemed to be a known issue and yet we were still put in this building. The room had an odor. I know realize it was an odor from the mugginess. There was no fan in the room so the moisture of showering and wet clothing did not absorb. Our bed sheets were wet every night in the new room. We called for our sheets to be changed at least once and should have requested this each time it

Roberto A，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 4 日

Nareh，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 4 日

Great food, great landscaping and creative additions to the landscaping, big selection of pools. The actual beach was good for walking, but not for swimming (due to wave breakers and sargasso seaweed).

Mark，3 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 1 日

Jessica，5 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 1 日

Estubo exelento todo el viaje los empleados super amables y profesionales. Solo no me gusto como fui tratada en una tienda que tube que dejarles lo que ya havia comprado y pagado por q no me quisieron cambiar de talla.

Patricia，7 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 30 日

Love this resort

Jynnifer，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

So much to do!

Vanessa，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

Great adult only all inclusive! Lots of restaurants and near other resorts! Great pools and swim up bars. Really fun and friendly!!!

Allison，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 26 日

This was a great property! The staff is super friendly and helpful. Wonderful dining options and easy to make reservations. Their ocean is not swimmable, but they have awesome pools

Lily Joy，6 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 25 日

Carlos，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 25 日

Great staff that know how to read a room. They curate an atmosphere of relaxation while also being able to elevate the “vibe”

Alondra，4 晚旅行

Orbitz 真實旅客評語

6/10 不錯哦

2025 年 6 月 25 日

The concierge would not leave us alone and tried to schedule us and charge us for a massage! We never got our vip perks so didnt even get to go to the water park! The bartenders in the martini bar were the best! They were super nice and friendly! Wasnt impressed with the food there and honestly the shops are very expensive

Christina，6 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 24 日

10/10 Definitely coming back again Pictures do not do justice this place was amazing

Eber，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 22 日

The service provided at this hotel is amazing. Very friendly and kind.

Janee，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 22 日

Great property consistently great food and service.

Casey，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 20 日

Lo unico que no nos gusto es que solo tienen musica para los estadonidenses y no tienen variedad de musica. Lo demas estubo excepcional

Luz，5 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 15 日

I chose this property because I’ve been here before 25 years ago and you got a free massage and arts and crafts. Now a couples massage was over $300 arts and crafts start a $20 to make for like a key chain. The main pool look dirty, I don’t eat pork or beef so food choices are limited. The buffet used to be all 3 lunches now it’s only breakfast which to me was the best meal of the day. Most of the restaurants the food is subpar. Day one they make promises and get you to do a timeshare presentation ( oh I mean a membership presentation) and promise you something and since it was my birthday we did it. (To get a free candlelight dinner on the beach with a violinist. Never saw a candle or violinist) The food choices were very minimal and not good plus child portions. I told the sales rep I would like to see the whole complex since it had tripled in size since I had been there. Now if your selling a membership wouldn’t you show the complex , they took us to 2 units . The concierge made promises that we never got once we did the presentation and didn’t buy. The beds are so old we had back aches the whole 6 days and even heard others complain about their backs , people way younger than us and I even had them change the mattress. The beach was unswimable do to the massive amount of seaweed on the beaches. A float in the gift shop was $80.00. We paid extra for a swim up pool that was a joke.. We had water outside our room enough water to wade in.. I definitely would not go back

Lorraine，6 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 14 日

It was amazing! The sales pitch is a little strong but they are all very helpful, friendly, and kind. We will be back!

Ailea，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 10 日

Michael，5 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 10 日

Esta muy bonito el hotel y lo que ofrecen, también la variedad de restaurantes, transportación y diferentes actividades que realizan en el hotel. Sin embargo tuvimos la mala experiencia de que nos robaran dinero de nuestro cuarto la cual se reporto y ya no se obtuvo respuesta por parte de la administración.

Diana，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 9 日

Excellent experience, good food and good customer service.

Emili，3 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 9 日

Not so good of a stay sliding door to patio didn’t lock I called front desk 3 times maintenance came and tried to wedge door shut I asked how will I go onto the patio he said I don’t know. Reading light on one side of the bed didn’t work. Phone in restroom hanging off the wall mold was in the crack of jacuzzi tub I asked to be transferred to another room but got denied. Alex at the front desk was very rude and unprofessional

Charles，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 9 日

Fantastic experience and great service

Vincenzo，6 晚浪漫之旅

Expedia 真實旅客評語

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用

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