El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否提供機場接駁車服務？

是的，住宿提供免費機場接駁車。

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。提供快速退房服務。

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用和附近有什麼好看好玩的？

您可以盡情體驗附近例如釣魚、騎馬和風浪板等活動。住宿還有提供其他娛樂活動，例如排球。好好做個 Spa 放鬆一下，或在附設的 6 座室外游泳池裡任選一座來游上幾回。 El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用也具備2 間池畔酒吧、2 間海灘酒吧和私人海灘，以及健身中心、Spa 服務和花園。

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用住宿資訊、相片和旅客評語

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否有游泳池？

是的，住宿提供6 座室外游泳池。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否提供停車位？

是的，住宿提供免費自助停車和代客停車服務。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用是否提供機場接駁車服務？

是的，住宿提供免費機場接駁車。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用內部或附近是否有餐廳？

是的，此住宿附設 12 間餐廳，具有墨西哥料理。

Q: El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用有私人浴缸嗎？

是，每個飯店式公寓有按摩浴缸。

10/10 好極了

2025 年 5 月 31 日

Good service

Xin，1 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 14 日

Wish there were a few more activities but otherwise great

CHANCE，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 14 日

Love que quite and the dinning options

Veronica Castro，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 13 日

Food was excellent. Employees need to be more informed on location of restaurants, and time of their service. Drivers should be more friendly and stop when need ( we tried a couple of times to get a ride and they ignored us) Very disappointed after checking out, can't remember the females name, she was offering a coupon for next visit, my husband asked several times about giving him an estimate if we stay 3 more days, she kept going back to the coupon. We told her we were not interested and she just walked away.

Yolanda，8 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 13 日

The resort was nothing short of amazing! Very nice. I loved everything about this place. Already planning to go back. Celestino @ Cocotal Restaurant was amazing Francisco the Bellman - Amazing Juan @ the Martini Bar - Amazing Kung Pao Restaurant @ Casita 5stars The Chef Market @ Generations 5stars

Yolanda，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 10 日

Amazing guest service

Joe，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 10 日

We celebrated our 20th anniversary here and the staff made us feel special. Beautiful grounds, spotless rooms, and delicious food. From the airport shuttle that they provide to resort staff, we were taken care of with exceptional service and care. We left relaxed and are already planning our return trip!

MILISSA，3 晚浪漫之旅

Travelocity 真實旅客評語

10/10 好極了

2025 年 8 月 10 日

The property was very nice and the staff was very respectful and helpful. They should add a person that makes mexican ice cream by the pool in addition with the swim up bars. 24/7 room service, bartender knowledge on drinks, and the extensive breakfast menu was a plus. Overall a nice trip. Would travel back again.

Jonathan，4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 9 日

Staff was very nice, helpful as well. The food was mediocre at best. They had several options to choose from but the flavor and portion size wasn’t there. Seemed to have to order multiple items that didn’t fit together just to feel like you ate. The pools are not good. Dirty and extremely hot. Beach was meh. Couldn’t get in the water, very large rocks at every spot, not talking about the man made reef.

Joshua Alan，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 4 日

This resort was so amazing. Everyone is so nice and attentive to all your needs! We will definitely be going back!!

Natalie，4 晚浪漫之旅

Travelocity 真實旅客評語

10/10 好極了

2025 年 7 月 31 日

My friends and I really enjoyed our stay at the resort! We just wish someone had guided us earlier about all the activities offered—we ended up spending a lot on outside excursions. Meeting Kingston was the highlight of our trip; he was incredibly helpful and always went above and beyond for us!

Samantha，5 晚好友同遊

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 30 日

My son has been hospitalized since 7/23. Begged and pleaded with resort to let me move my dates and was denied. Supposed to be 25th anniversary trip. Still in hospital. Lost everything. At least the airlines gave me partial credit but nothing from the resort. Heartless. I will take my wife to Cancun again but it won’t be with this chain.

Christopher D，3 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 29 日

Water went out for one day, no one seemed to care. Not beach front property. Drive you around in golf carts when most places you can walk but are not informed of this. Water doesn’t drain well on showers or sinks. Staff was friendly. Main pool was dirty & water was murky.

Angela Renee，5 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 29 日

Had trouble with water momentarily but staff was responsive and fixed soon after. They offered us to shower in the spa area if we needed.

Richard，5 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 25 日

The staff was very kind but the food was not very good at all. For Mexican cuisine, I would imagine that they would have more flavorful food. Also the food and dining options were very limited compared to other resorts in Mexico that I have visited. If you do not catch a shuttle prepare to walk very far in the heat or wait a very long time for a shuttle to take you. Also if you are a lover if the beach I would not recommend this property because you cannot get into the water due to rocks, and the small cove was inaccessible during my stay.

Letticia，4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 23 日

No beach, not coming back

The beach is really bad, practically speaking,, no beach,atention of the weaters in the santa fe really bad, the coffe bar onnthe room was not replinished during our stay, sometimes not enough towells, no written instructions for the safe in the room

David，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 20 日

Great experience for those us older gals, who aren't going simply to party the entire time. Great restaurant options and the staff were all very friendly and helpful.

Deidra，5 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 17 日

Lakeisha，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 17 日

Seth，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

We recently joined my brother in law and sister in law at the resort. They are members so we were able to benefit from all of their perks. Dinner reservations were made when we arrived all transportation to and from restaurants was provided. Service was excellent. Ana and Angaliese took amazing care of us.

Laura，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

Professional hard working people that treated us with utmost respect and gratitude! All property restaurants have great food and impeccable service. We had an awesome time and would highly recommend visiting the El Dorado Royale!

Michael J，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

Frequent traveler but I loved it here. Food was amazing. Will be returning

Shariean，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 10 日

We were there for 5 days. We have been to several riviera maya resorts, this one was one of the nicer ones. Pros: - quiet, relaxing -many pools to choose from -authentic mexican food -several restaurants serving authentic food from diverse places of the world (Italian/thai/mexican/indian) -loved their health bar with a wide selection of smoothies and protein shakes. Good options for vegans and vegetarians. - 4 excursions included with stay. This saves you a lot of money because excursions here are expensive! Our favorite excursion was going on the catamaran and snorkeling by the reefs. The beach at the excursion was gorgeous and had many onsite free activities like canoeing and paddle boarding. -we loved the fitness classes with Luis, their fitness instructor. Cons: -not much information given about certain activities that were happening. There was a mexican show, and the location of the show was not disclosed and we did not know there would be dinner served either so we had eaten before the show which was a bummer because they had authentic Mexican food, beverages, snacks, desserts! - restaurants don't have names on them. There aren’t many signs saying where places are. You have to follow the map they give you. - i would encourage them to work on their communication of activities, hype people up so that there is more participation! Suggestion: a snack bar open all day would be great. In case people want to snack on something without having to sit for a full meal.

Karla，5 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 9 日

Monica，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 8 日

The resort, grounds, pools and restaurants were absolutely beautiful. There is a knat problem that needs to be worked on but thats common due to being by the water.

Miriam，5 晚家庭旅遊

Expedia 真實旅客評語

El Dorado Royale, Catamaran, Cenote, All & More Inclusive 成人專用

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