Overall experience resort needs some renovation and updates.
Laurie
Laurie,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 12 日
Ok
Zazil
Zazil,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 10 日
Kayla
Kayla,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 10 日
Candace
Candace,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 10 日
JUAN
JUAN,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 8 日
Staff was terrific. Resort needs overdue maintenance and improvements. Food was good, but many options were removed from previous years. Great beach location.
improvements.
Gary John
Gary John,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 8 日
Richard
Richard,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 7 日
Slightly outdated, but the staff was fun and friendly. Food was great
Adam Michael
Adam Michael,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 7 日
First time in Cancun and this was our first all inclusive resort. The staff was amazing...So friendly and helpful and all with a smile!
The building could use a bit of TLC.
Lesley
Lesley,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 6 日
Love the staff at this hotel, they are truly amazing and are what keeps us coming back. We love the size of this hotel and it has amazing ocean view rooms. The food is good. The hotel itself is tired. It could really use some updates to the rooms. The pool could use a little more care as well. The views, the beach and the staff is what keeps us coming back.
Amy
Amy,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Todo bien en general
JOSE
JOSE,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Staff are Amazing - they make this place. Shout out to bar staff.
Katie
Katie,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 3 日
kevin
kevin,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
Todo estuvo excelente
JUAN DANIEL
JUAN DANIEL,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 3 日
The property should be condemned! Black mold visible. Holes in the building structure. Rusted jaquzzi tub, shower, & toilets. “All inclusive” needs to be changed to but some, get some. Restaurants food quality was horrible. Choices were lacking & good food you had to pay extra for. Worst experience ever in MX! Left the resort early due to these issues & they did not accommodate the issues or even giving any kind of refund or paying back for days missed.
matt
matt,9 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 1 日
No entertainment. First room was unsatisfactory. Phone and lights didn’t work. Had to upgrade for $20/night. Staff at restaurant was great. Place was outdated. Won’t go back however there were people there that had gone back
Lorraaine
Lorraaine,7 晚浪漫之旅
Travelocity 真實旅客評語
2/10 不太好
2025 年 3 月 1 日
I would never stay here again. Worst vacation ever.
Luis
Luis,8 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 28 日
small and intimate to just relax without a million people around, nice views of the ocean, staff was excellent.
David
David,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 27 日
Beach is great! Rooms are clean. Everything could use an update. Staff are over the top welcoming and friendly. Food is ok!
Crystal
Crystal,10 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 25 日
The staff was lovely, friendly and accommodating. This is the ONLY good thing about this property. It is dirty and clearly has not been panted in years. Only one elevator worked while we were there and the one that did was small and could accommodate only 5 people. Certificate of safety was no where to be found. I hope you like dragonflies because they are everywhere, including in our room. The towels were dingy in color with holes in them. The food is fair at best. There is nothing redeeming about this property. Make sure your tetanus is up-to-date.
Jennifer
Jennifer,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 25 日
Incredible staff and service. Everything was easy and worry free. Highly recommend.