Perfect location, perfect rooms, perfect dining, safe and clean.
We checked in easily. Our room was ready for check in. A little disappointed that the…
住宿表示有確實遵守重新開放旅遊的國家指導原則 (墨西哥)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。18 歲以下房客禁止進入 SPA 池。
游泳池 24 小時開放
18 歲以下房客禁止進入 SPA 池。住宿有滅火器、煙霧探測器、保全系統和急救箱，旅客可以安心入住。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗，且客房的門會在清潔後封閉。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
The resort is a high end resort for adults. Very well structured with great views all around to get great pictures. The staff were friendly and helpful. The resort was very clean and maintained its cleanliness throughout my stay. The food at the restaurants were really great. The breakfast restaurant needs more food options, but room service breakfast was better. The bars were stocked with top shelf liquor and was served upon request. The overall stay was great and would highly recommend. You will feel safe here as it is a private resort, so no stragglers could get on the premises. Also, the resort sits about 2 miles from the road so its very difficult for anyone to just enter the resort property. The only con is that this resort is 20-25 minutes from hotel zone so if you want to walk around cancun and attend local bars, you have to take a taxi which is like $70USD roundtrip. But however Haven is amazing and I would always come back and stay there.
3 晚好友同遊, 2021年03月28日
Highly recommend Haven for a couples only trip. We stayed for our 30th anniversary in a Serenity Romance Suite and it was wonderful. Would definitely go back!
4 晚旅行, 2021年03月28日
The hotel is ok, to be honest I was expecting a little bit more, the drinks at the Pool are awful, they taste cheap, I ordered a non-alcoholic pińa colada and it was terrible, my husband was trying different alcoholic beverages, and he said that they were just ok, the food is ok as well, not the best, buffets are average, and the quality of the food is average as well, Olios restaurant is very good, the pools are great, the spa is fantastic (my favorite part), the suites have beautiful views, but they don’t have a ventilation system in the WC so when someone poops the whole suite smells very bad, customer service is good, everyone is very polite. In general, I rate the hotel with a 7 or 8, on my next visit to Cancun, I would definitely not stay here and I will upgrade to a nicer hotel.
Carolina, 3 晚旅行, 2021年03月12日
This resort has good and lots of bad . The resort is new and in great condition. Rooms smell amazing and the we loved our suite . Service was also great . We had Luis as our butler and he went above and beyond. He is the best thing about Haven resort . The biggest issue we had was the food was awful and the drinks were very very weak . I know that food at all inclusive isn’t going to be the best , but this place was really lacking . Several other guests said the same thing . This resort has a chance to be a 5 star hotel while things are slow during Covid . I don’t think they’ll do it . This was a huge disappointment. I am building a travel agency and I don’t think I’ll recommend this hotel to my clients . Luis was the only reason the trip wasn’t completely a bust. Lastly , the tv and WiFi in the rooms are awful . So we weren’t able to watch anything on our down times .
Marian, 3 晚好友同遊, 2021年02月18日
The staff was extremely attentive and hospitable. Great service all around from the restaurants, bars and waiters. Hotel is well kept, beautiful and in a great location. I would highly recommend this hotel 5 ⭐️⭐️⭐️⭐️⭐️
Jade, 1 晚旅行, 2021年02月15日
This resort is so amazing and I will be visiting again next time in Cancun. The resort had activities everyday, along with 5/6 different restaurants, shows to watch in the evening, DJ in the evening at the swim up pool bar and everything. You do not have to leave this resort for anything! The only issue I had was the jets not working in the jacuzzi that was in the balcony and they come up right away to fix. First experience to Mexico was everything thanks to Haven Riviera.
Valerie, 3 晚旅行, 2021年02月11日
It was amazing
Zonela, 2 晚旅行, 2021年02月05日
Haven Riveria was very enjoyable! It was worth every penny.
2 晚浪漫之旅, 2021年01月16日
The resort is beautiful, new, clean, and modern. The staffs at the resort is amazing and super friendly. The only cons is that the food is just ok and quite limited. The buffet restaurant is close at night time and only a la carte restaurants are open. There are three a la carte restaurants and one of them need appointment. So it is quite annoying. Plus, if you are in the mood for all inclusive trip then it is just kill your vibe badly.
3 晚好友同遊, 2021年01月15日
The food Was Amazing, The Staff Always On Point And The AMENITIES
BryanRojas, 4 晚浪漫之旅, 2021年01月11日