Everyone was very friendly and attentive. The food was excellent and the facilities were kept very clean.
Alonso
Alonso,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Great time
Walkiria
Walkiria,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 25 日
David
David,9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Very good experience! Food is good, service is excellent. Thank you for a great vaca
Natalie
Natalie,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Absolutely loved this resort. Blew my expectations away! The beach, the pools, the spa and sauna, the room, even the lobby. Catalonia is connected to Mayan Adventures, which we used to book a Mayan tour and private snorkeling expeditions that were amazing and off the beaten paths open to the public. The resort has 7 restaurants, all are all-inclusive. A couple of them were only so-so, but others were fantastic. The best of the 7 (B'loved) is only available to the "Privileged" / purple tier. This alone makes the package worth the upgrade. Best food and service on the resort. Alejando took care of us all week and was an absolute rockstar. Can't wait until next year!!
ANDREW JOE
ANDREW JOE,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Tammy
Tammy,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Food was great
Brian
Brian,7 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
The only thing we did not enjoy was food. Not so tasty
Ulkar
Ulkar,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Beautiful rain forest-like setting. Quiet and not over-crowded. Staff was very attentive and welcoming. Pool area and beach were great. Would stay there again if we decided to go back to that area for vacation.
Ronald
Ronald,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 5 日
Sandra
Sandra,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Great spot! Would definitely go back:)
Timothy
Timothy,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 3 日
Did not receive bottle of wine as I was suppose to and also I was not offered upgrade like everybody else who checked right before and right after us.
Felt like there was double standard
Abdullah
Abdullah,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 3 日
Cailyn Bryn
Cailyn Bryn,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
Very peaceful, sunny, clean, and safe.
Recommend
Oleksii
Oleksii,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 26 日
The land
Aprile
Aprile,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 25 日
Ivan
Ivan,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
The property was stunning. Partially in the jungle with a beautiful path to the beach. Tons of dining and entertainment options within a couple minute walk. Staff is extremely attentive and helpful. Couldn't be happier and definitely going back
James
James,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
Carri
Carri,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 23 日
KERRI
KERRI,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 23 日
Older crowd. Customer service was not great.
Darlene
Darlene,4 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 20 日
This property did not meet my expectations. The staff was very rude and was not accommodating. They said that they would place me and my friends in the same building and then ended up making our rooms very far from one another. Upon arriving the first day I spoke to a staff member asking if they could do something special for a friends birthday and, he said I needed to speak to guest services but would need to speak to them when I arrived at the hotel and when I asked to get an email or contact for them because it might not be enough time, he hung up on me and proceeded to hang up on me three more times when I called back stating he had to deal with other customers. The hotels states Tulum, but it is in fact, 30 minutes away from Tulum so that was very deceiving. I should have a look at a map. The hotel also said they had a bar on the beach that closed at 2 AM however they closed at 1:40 the first night that we arrived, which was very disappointing. They also were supposed to give a free welcoming package but then told me that they ran out of bags and I never received it. They also informed me that I would get either a bottle of wine or free 25 minute massage however then proceeded to tell me, I needed to sign up for a membership to receive these perks, which I feel was very deceiving, and they did not provide what this package should have included
Danielle
Danielle,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 20 日
The friendliest staff we've ever met. Loved all the animals.
Food was great at all dining options.
Entertainment was lacking, but we didnt book this resort based on that. Beach was clean. VERY RELAXING RESORT
Kristy
Kristy,9 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 17 日
Staff is super friendly and always happy to help. Buffet was exceptional with all food items being very delicious. One thing to note is that it’s mainly an older crowd here. Overall very comfortable, relaxing, and romantic getaway for couples. The wildlife here was also exciting to see.
Harmeet
Harmeet,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 16 日
2nd time visiting catalonia. Had an amazing stay, pool staff are very friendly and great food. The one thing that got us was the smoke detector woke us up at 4 am our first night. Had to take it down and remove the battery. Called the front desk and they did nothing. 2 days later one was finally back up. Took it down to inspect and they put the battery in backwards so it was inoperable. Messaged the desk again and they said they sould fix it right away. They did not and we didn’t have a smoke detector for our whole stay. Not impressed how they don’t take the guests safety and concerns seriously and just waited til we left.
Robert Ross
Robert Ross,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
Beach was beautiful food was alright was either a hit or miss. Staff was very helpful. Everyone was very professional, kind, and helpful. I will say the no elevators with heavy baggage was a big frustrating but the views def make up for it.