The front desk receptionist, Heather provided exceptional customer service hotel is a little bit outdated furniture was stained, smelly and outdated, and the cleaning could’ve been taken up a couple of notches with clean sheets and cleaning of the bathrooms and the sinks and toilet
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
The front desk receptionist, Heather provided exceptional customer service and went above and beyond to make sure everything was correct. I had to switch rooms a couple of times because one of the rooms were not cleaned, and the furniture was stained. The overall facility was a good environment and friendly, and there was noise because they were renovating some rooms on my floor. It wasn’t too bad. The cleaning could’ve been better making sure the sheets were clean and changed each night and the floors were sticky and the sink fixtures were not cleaned.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Brett
Brett,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
An excellent property on the northwest side of Houston—clean, quiet, and excellent service. I’ll be back. Wes
Wesley R
Wesley R,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Great
Richard
Richard,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
So sweet and helpful staff
Maria
Maria,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
Ruediger
Ruediger,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Javier
Javier,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 15 日
El desayuno se pagó al trabajar la reservación. Cuando se realizó el check in no me dieron los tickets para desayunar. Se tuvieron que pedir en el front deck y solamente me dieron para un día. No me limpiaron la habitación. No me trajeron toallas limpias.
Gabriel
Gabriel,2 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Lugo Brothers
Lugo Brothers,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 11 日
Pamela
Pamela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 4 日
Staff was nice and helpful. Bed was a little uncomfortable and not sure the comforter was changed, it appeared to have a few pet hairs on it. Overall the hotel was nice
Lori
Lori,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 28 日
The shower head didn't work and I was not told about the $50.00 deposit. I went through Expedia
Robin
Robin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Adelita
Adelita,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Very convenient!
Michael
Michael,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Great
Matthew
Matthew,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 20 日
No more pool
Thankfully it was not warm enough to swim, as they were filling the pool in with concrete.
Marci
Marci,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 16 日
Not homest
No pool, no gym, sink didn’t drain.
When asked if there were double beds and queen beds, was told there are only queen beds….yet there are two separate offers when booking. Double beds, or more for queen beds. Sounds scammy.
Allison
Allison,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
Close to many Restaurants.
Steven
Steven,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 28 日
The place smells so good and super clean we love it
Omar
Omar,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 23 日
Charles
Charles,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 20 日
Only 1 elevator was working. My thermostat was broken the 2 nights of my stay and issue wasn’t resolved