Hotel was mostly ok. Except quite understaffed. The room hadn’t been completely prepared. No soap at sink for hands. No hair dryer. Could have used another towel. With note, they did provide soap for sink the next day. Didn’t notice missing hair dryer until that second day so mentioned to front desk when checking out. Did have a friend in another room find a half eaten hamburger on shelf in bathroom. So clearly, attention to detail and cleaning checklist is desperately needed.
Don
Don,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
Very average given the price
System seemed to be down for the entire time we were there meaning that we couldn’t get an invoice on check out. One lift was broken and the other was off due to a power cut for over 3 hours on our last day. We were on the 7th floor with 2 young children and a pram with no way of getting to the ground floor other than carting everything down 7 flights (we had lots of luggage as we were going to a cruise). No help offered….
Rate included breakfast however they tried to charge $30 for a 6 year old. Booked room for 4 people…why isn’t breakfast included in the price for 4 people?
Peter
Peter,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
Elevator noise all night.
Hair in bed sheets.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月19日
Azam
Azam,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月18日
Amanda
Amanda,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
Sören
Sören,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Lamentável
Razoável, hotel antigo com decoração 3 estrelas.
Cuidado: fiz reserva para dois adultos e duas crianças, mas na hora do café da manhã fui surpreendido com uma cobrança de café para duas crianças. Lamentavel. Enfim, meus filhos não puderam tomar café que estava incluído e pago na reserva.
ricardo
ricardo,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
Sharman
Sharman,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
ok verry good
Claude
Claude,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月6日
Good hotel next to port
Gillian
Gillian,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月3日
We enjoyed the location of the hotel. It was very close to the port in Ft. Lauderdale.
Staff was great, the food in the bar restaurant was good.
The breakfast was ok but nothing special. The convenience of leaving our car right at the hotel while on our cruise was great. The shuttle to the port was reasonable and efficient.
Our room was a little dated as it hadn’t been renovated yes. We were on the 11th floor.
Would definitely stay there again if taking a cruise out of Ft. Lauderdale.
helen
helen,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Raquel and Andre were so helpful and friendly. Angel and his son made our transportation to the
hotel, cruise port and airport so fast and easy.
Crystal
Crystal,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月27日
CLAUDIA
CLAUDIA,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
gutes Hotel, Lage wegen geplanter Kreuzfahrt gewählt, schneller Service ,gutes WLAN großzügiges Zimmer insgesamt war ich sehr zufrieden (Frühstück war nicht so prickelnd)
rolf
rolf,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
They over charged me for a breakfast that should have been free !!! $71.00 for a continental breakfast really
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月20日
Poor experience.
My room key did not work when I tried to get back into the facility through the garden terrace. It didn't work in the elevator either. The jacuzzi was not operating . The remote control in the room was not working either. The coffee machine didn't work either. Very poor experience. Definitely disappointed. This is the second time staying at a Marriott Bonvoy and things did not work properly. My last stay was at the facility in Pleasanton California and things didn't work there either.
I won't be staying at a Marriott Bonvoy facility again.