This was advertised as a fully functioning resort. Enroute, we received a phone call from the receptionist who was barely understandable informing us that the reception would close at 5:00 pm. Upon arrival we were told that we could only sleep there, as everything was closed. But
I still had to pay a $20 resort fee per room.
The toilets in the reception area closed.
Ice machine not working.
Water dispenser not working.
Swimming Pool closed.
Restaurant closed.
Bar closed.
Tennis courts closed.
The rooms were barely furnished, one lamp could only be turned on/off by plugging it in/ unplugging it, the list is to long to mention here.
Upon returning to our rooms the second afternoon only one room had been serviced after complaining we were told that they do not service rooms, that the one room was done by mistake, upon further inspection we discovered that the cleaning staff had emptied the refrigerator and take personnel items left in the bathroom, again nothing could be done about it according to the receptionist. who claimed it was only his second day and the owner had gone home somewhere up north.
I insisted that the receptionist call him, after a lengthy and somewhat heated telephone conversation during which I was called a cheap skate wanting the rooms for nothing as it was off season and I got a bargain rate, my complaint was that it was not advertised as off season online, that's an old web site that has not been updated was the reply ! DO NOT STAY HERE !!!!!!
