I personally really enjoyed my stay at ibis. When staying at a hotel i look for cleanliness,comfortable bed friendly staff and location on all those requirements were met and some exceeded in my opinion.
My experience of the staff was positive. Raoul who was on the front desk with was direct, but very helpful providing me with details of Amsterdam, and where the local shops were i found Raya also really bubbly. These were the names i mentioned but i found all staff friendly smiling and saying hello without being prompted. I think their job is emotionally very stressful having to deal with many different personalities some with unrealistic expectations for a budget hotel. To do that with a smile is very pleasant, and added to my joyful experience. My thanks go out to them the management for running a professional team, and the rest of the back room staff, cleaners etc who rarely get mentioned.
The bed was so comfortable i will now upgrade my bed.
The only downside to my stay was breakfast buffet very expensive, very limited selection of cooked food. Bacon, hash browns, beans and scrambled egg i think, whatever very, very expensive and limited selection. I would advice find somewhere else nearby.
reading some of the negative reviews i wondered if they stayed in the same hotel. I would measure positive against the negative and make my decision based on that.
That apart i would definitely recommend 4 to 5 stars on everything except breakfast 1 star i'm afraid