Let's start with my check in...While Jordan was doing her best to accommodate everyone, she was delivering news that at 10pm rooms were still being flipped due to some internal issue. I waited about 15-30 minutes and my room was ready. However, upon entering my room, we had a lamp that had no light bullbs in it, the carpet leading to the room was nasty with a large hair ball on the floor and I had to return to the front desk to request for someone to come clean the tub because the phone was dirty and didn't work. My family waited over an hour for additional towels and washcloths. The tub also backs up so while showering, it's like standing in a kiddie pool. I also picked this hotel for the charging feature, but I haven't seen it yet. My mom's room also had the smoke detector hanging off the wall. I DO NOT recommend this hotel to anyone until they can adequately update the rooms.