The hotel was under repair and the we were not aware. I think we should have been aware.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Hotel under construction
The hotel was under construction/repairs while we were there and I didn’t like that. They should have close down the hotel and do the repairs because while I’m in my room they would be construction going on with various equipment noises in the morning hours which I disliked.
Also the old black lady with the glasses and the fast mouth down at breakfast was very very, very unfriendly.
The Spanish lady for housekeeping was very nice and I appreciated her
The reception did a good job despite the hotel was under construction.
I felt since the hotel was under construction the price should have been lower. Also the hotel ran out of hot chocolate for Christmas and new years which was quite sad. I know it’s a nice hotel but I did not appreciate the construction aspect while I was there.
Amanda
Amanda,11 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Andrea
Andrea,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Convenient and comfortable
Best place to stay while passing through Charlotte on I-77. It is roughly half way from our home to Harrisonburg,VA and the Shenandoah Valley.
CHARLES
CHARLES,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Clean, Comfortable, and Convenient
The Arrowood Rd. location is a perfect stop for our trip to Harrison, Va., both ways.It meets our needs for a clean, comfortable place with free breakfast and reasonable rate.
CHARLES
CHARLES,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Not what i reserved
New room, a handicap suite and not what i reserved. We stay at this location often and usually get the 2 rm suite, it was what i reserved.
Eric
Eric,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Sasha
Sasha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Sasha
Sasha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Excellent place!
Our stay was fantastic! We were treated with respect and friendliness the moment we walked through the door! Our room was clean and large…larger than we anticipated!! We had a wonderful surprise…our room had a jacuzzi tub. Sure didn’t expect that. Everything was nice even though they were renovating at the time of our 1 night stay. Hope you enjoy your stay!
Kelly
Kelly,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月12日
Tamara
Tamara,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月11日
The Hotel is being renovated 6 and 7 floors are not available. Elevators are being use both workers and guest.
No Hair Dryer in the room.
Breakfast was great and coffee was always available up front in the lobby.
james
james,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
Colton
Colton,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
paul
paul,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Very clean property and nice and clean rooms.
Jeffrey
Jeffrey,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月5日
I will say normally I have a pleasant experience here and have no complaints. However this time my room had about 5 stink bugs in the room along with some hair from a previous patron. I showed the staff pictures of the bugs in question expecting a discounted rate. I was told because of the weather changes and offered 2000 points button be honest my girl does not do bugs and I took that as a slap in the face.
Jawaan
Jawaan,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月4日
Terry
Terry,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月4日
Suite jacuzzi didn't work, maintenance was unable to repair it doing our stay and was not credited for our inconvenience and ice machine on floor didn't work had to go to lobby are for ice.
Hotel was very aware of these issues before our stay, this hotel was listed as a 4 star hotel it was more like a motel instead. BUYER BEWARE! TO TOP IT OFF CLERK REFUSED TO PRINT A RECEIPT BECAUSE IT WAS A THIRD PARTY BOOKING! With the issues we had I think printing a receipt is the least they could have done. But Karma Bites Hard!