We checked in and our room key didn’t work. The hotel site said free breakfast but there was no breakfast. The room was clean and housekeeping staff was friendly and helpful.
Brenda
Brenda,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月8日
The automated check in process is not easy or an improvement. The key producer was broken and was an issue in getting a key for the room. With no front desk no answers were able to be answered. As such thought the change a poor experience.
lawrence
lawrence,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Excelente y recomendable.
Daniel
Daniel,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
Check in was Zoom but he was very nice and helpful.
Kim
Kim,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
peter
peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
Stayed 5 days. The pros: Clean, large and updated room. Pool was clean. The cons: Wi-Fi is a joke. Breakfast very limited and TV channels are in analog. It’s 2024 for crying out loud. Would we stay again? Maybe if the price is right like this time.
daniel
daniel,5 晚浪漫之旅
Orbitz 真實旅客評語
10/10 好極了
2024年8月29日
Todo muy bien buena atención limpieza y lo mejor todo accesible
Marcio
Marcio,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Ecxente
Emanuel
Emanuel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
OLIVER
OLIVER,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月11日
En general buena propiedad.
Isael
Isael,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月10日
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月30日
David
David,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
The atmospheric environment
Roderick
Roderick,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
Best customer service
Sylfane
Sylfane,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月14日
Somewhat Disappointing
We were disappointed this time. My wife requires a cane for stability so we have a handicapped placard. We then park on the side where the handicapped spaces are. But there was always a bicycle in the way. Federal law states that the area from the parking space to the door must be clear of obstacles. We told the 'Video Clerk' when we checked in and said he would contact someone. He may have but even when we checked out the bicycle was still in the same spot we reported the day before. We may need to rethink of where we stay in Bonita Springs if lack of this type of detail continues.
George
George,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月12日
valeria
valeria,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月7日
This is the first time since pre-covid that we took a trip to Bonita Springs. We couldn't ask for anything better. We were really impressed with the staff, the easy check in & check out, and everything about the hotel.