We never received a Room Key this didn’t made me feel very unsafe every time we left out someone had to let us in a room that had been paid for. Also we were told that a room would be ready on the fifth floor then a room was received on two way down the hallway without a room key.
真實旅客
1 晚好友同遊
10/10
Aimee
1 晚旅行
10/10
Joshua
3 晚旅行
10/10
Tammy
1 晚家庭旅遊
10/10
CAROLINE
1 晚家庭旅遊
10/10
Cindi
1 晚家庭旅遊
10/10
Kaye
1 晚家庭旅遊
10/10
Awesome place!!
真實旅客
1 晚家庭旅遊
10/10
Eric
1 晚家庭旅遊
10/10
Judy
1 晚家庭旅遊
6/10
The first thing I noticed when I walked into the room was the smell of “feet”. Like stinky teenager feet! I’m sure it was the carpet and in the filters of the air conditioners. I sprayed air freshener but it didn’t do much. When the sofa bed was pulled out, the mattress was heavily stained. Bathroom seemed clean enough. I know the hotel staff can smell the room so why not try and fix it?
Christopher
1 晚家庭旅遊
10/10
This chain offers great room layout options. These rooms were very large and we like the options for a separate living area and kitchenette. Breakfast buffet was good and open late. Thank you for the friendly desk staff at our 3am check-in. It had been a long day and we appreciated the good service.
Michelle
3 晚家庭旅遊
2/10
We had driven over 12 hours and couldn't check in at 4 pm. We had to wait 2 hours, and that's unacceptable. Once we get into the room and prepare to shower, there aren't enough towels and clothes for five people. That's the amount of guests that I had said were coming. There also wasn't any extra linens for the sofa sleeper. It took over an hour to receive linens. I sent my husband to get linens because it was talking too long. By the time we received our linens, we were asleep. At 8 pm, we were disturbed by a knock at the door with the linens. There was nothing but excuse after excuse. When you pay these prices for room, you don't expect this ttpe of service.
Angela
1 晚旅行
10/10
Kwambi
2 晚旅行
10/10
Five minute drive cruise ports, clean and has a breakfast buffett
Andrea
1 晚家庭旅遊
10/10
Gilbert
1 晚旅行
10/10
Kenneth
1 晚旅行
10/10
Great spot for our family of 5 to stay before catching a cruise. Nice big breakfast and a convenient shuttle option to the port. Will stay here again.
Megan
1 晚家庭旅遊
10/10
Wonderful place to stay before our cruise. Staff was very friendly & answered all our qustions