There were not many people and it's very quiet and slow. The staffs here were super friendly, the seimming pools were great, the bar by the pool was great. The only pity was there were no water facilities such as kayak or SUP, and there were no shower caps and cotton swabs in the room.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年4月6日
Amazing
We love here so much ! It's really quiet and slow. The swimming pools and the bar next to the pool are awesome. The bed is super comfortable. We had a great time here and didn't want to leave.
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs.
Room is very good and clean, has all you need. Bed is very comfortable.
Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to).
Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
Nicolas
Nicolas,10 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月31日
After my initial request for housekeeping services, they didn’t show up for two hours. Subsequent to a second request, I waited an additional twenty minutes. After that, I canceled it. It is so unprofessional.
The check-in process at 3 PM was significantly delayed due to a lack of organization and staff guidance. The limited availability of sunbeds at both the pool and beach was disappointing. Additionally, seating during the designated happy hour was insufficient. Furthermore, the shower temperature regulator was non-functional, and the drain was obstructed. Juices and wine were not possible to order via room service and most of the food was out of order in the Movenpick app.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Hein
Hein,14 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Kwon
Kwon,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
A nice place
We had some lovely days at Mövenpick.
It’s a great resort with a nice pool at the beach.
The food is very good, but a bit more expensive than out at the restaurant nearby.
We needed assistance two times from the reception and both times we were told to wait at the room for 10 minutes. But both of the times we waited more than 30 minutes and nobody came. We got a bit confused at the reception. They were kind and understanding. The next day we had some fruit and a kind message at the room as an excuse.
We highly recommend this place for others
Marie Hugger
Marie Hugger,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Kok Weng
Kok Weng,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town).
For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor.
Staff were attentive most of the time, but not all the staff were good.