This hotel pool is small. The beach chairs and umbrellas are only out until 4:30pm and they are $50 for the day. Housekeeping didn't collect my trash or dirty towels. They also didn't bring fresh towels or sheets. The sheets on one of the beds was so worn and pilled they felt like you were sleeping on scratchy crumbs.
Shavon
Shavon,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
The front desk clerks were great. The biggest problem was with housekeeping. Dirty linens were left behind. My husband returned them to a nearby attendant. There was a stained, or used, hand towel put in with the clean towels, the floor had trash on it, and the bathroom trash had not been emptied. We later noticed that we didn’t have a bath mat and only had 2 towels total. We had already unpacked when we noticed all of these issues and didn’t want to move rooms. We decided not to let the front desk know right away because we were worried that they would send housekeeping. The ones that made all the mistakes. We checked the bed to determine if it was changed. It looked changed, so we stayed.
We left a day early and let the front desk staff know about all of the issues. She said that she would make note of it for the manager to contact us. No one from the hotel has contacted us to date and no discount was offered. We were very disappointed with the overall situation. We stayed at a total of 4 hotels during our trip. Three of them were owned by Hilton. All of the others were excellent, not this one.
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Alexander
Alexander,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Great Stay
We had a good experience at the hotel,
Upon arrival checking team was very friendly, understanding and helpful.
Hotel is clean, pool was warm, access to the beach was great.
Overall experience was great and very thankful to the check in agent (young girl), she was amazing
Ray
Ray,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Such a wonderful stay
It was wonderful!! Everyone was so kind and helpful all the time … Bethany at the front desk, all of the staff at the Starlite including the manager, host, waitress and the busier. It was so enjoyable that I expressed to my husband that night that we must come back to the hotel as soon as we are able for some rest and relaxation! Thank you all for such a wonderful experience! I will be seeing you all soon!!
Tammy
Tammy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
Disappointed
Air conditioning was so loud only stayed one of the two nights, 45min walk to town really disappointed. Pool was tiny and overcrowded not what I was expecting form the Hilton group
John
John,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 16 日
Rebecca
Rebecca,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Erica
Erica,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 6 日
BRUNO
BRUNO,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 5 日
Anniversary visit
Pros: I will start by saying the staff was wonderful: friendly, helpful. The food was good at the hotel restaurant also. We came downstairs to tell the front desk our bathroom door would not close and the refrigerator wasn’t working and could we have another room. They said no other rooms were available but they sent someone right up to fix the problems. Cons: The shower in our room was gross. The floor was dirty and needed a good scrubbing with bleach and there was mold around the shower. The air conditioner sounded like a truck idling its engine in our room all night! It was horrible.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
stephania
stephania,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 23 日
Gary
Gary,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Ken
Ken,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 20 日
Not readybat 4pm, said they would call when ready, walked back in after 6pm, no call and said room had been ready. Traveling with my 80yr old mom after hip replacement, very upsetting..
David
David,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Great miini getaway!!!!
Weather was beautiful Rooms and resort clean. Restaurant food was great along wit awesome staff.
Darlene
Darlene,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
We stayed one night prior to a cruise. Staff was excellent.
Debra
Debra,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 16 日
The staff was great, the people at the restaurant were excellent, specially Shannon and Alexie, we loved her, but the place by itself was great. The hotel, the beach, the outdoor dining were poor, but the staff at the hotel, made everything better♥️
Zamary
Zamary,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Hotel staff was very helpful, the property was clean, great food options available, and convenient to the beach.