The room was dirty. Couch felt like sitting on a cactus while have hemorrhoids. Also, couch was dirty/stained. Room was dark. No recess lighting. Elevators are a disaster. You pay for a 4-5 star hotel and end with a motel 6 with lipstick on it. Avoid
Dro
Dro,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月16日
Steven
Steven,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Fabiana de M
Fabiana de M,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
GREAT STAY
A 1night stay before a cruise. From Valet, the security, the bellmen, to the front desk staff. EVERYONE was aGEM!
stayce
stayce,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Perfect stay
We stayed here before our 31 day cruise Now we stayed for 2 fays to unwind before our flight
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Not what I expected from Hilton
There was a leak from the ceiling over the tub during the night. The hotel let us shower in the available room next door. If the hotel was fully booked it could have become an issue since we needed to catch a flight that morning. Also, the room had few light sources therefore was very dark, perhaps to create romantic moodiness. Not practical for dressing and packing!
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Kenny
Kenny,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
suzanne
suzanne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Ann
Ann,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
suzanne
suzanne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Very nice hotel
Super friendly staff. Great location. I would definitely stay here again
Maryann
Maryann,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Shabby
Room was definitely not a 5* for the price. Just a regular hotel room with a over priced fee. The lobby was nice thou. It would be nice if they put the same love into decorating the actual hotel rooms where guest spend most of their time like they do the lobby.
Tequela
Tequela,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月30日
Needs Upgrades
I’ve stayed at this hotel many times before in the past and have enjoyed my stay. I was given a room on a floor that didn’t have a working ice machine. I called the front desk and was told that it would be fix by morning and of course it wasn’t. The room was very dusty and bathroom needed a deep clean of the light fixtures. Windows needed to be power washed as well. Also the hotel could use and upgrade of new furniture through out the building for the price. I won’t stay again.
Ajita
Ajita,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Dungeon poor design and dark
Very dark rooms, not enough lights.. Drain was broken , poorly glued with silicon. Room was smelly with smoke, beds uncomfortable expected more from Hilton. One good thing is the breakfast and the 1602 excellent food and staff
Bengt-Erik
Bengt-Erik,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
Big name hotel with terrible reception/preparednes
Staff for parking and concierge were polite and pro-active. The staff at the reception was rude and did not provide right information about food or lounge.
The room was clean but toilet flush was not working which got corrected in couple of hours. No conditioner provided in the bathroom. There were plenty of parking spaces and the visitor could have parked myself. I do not understand why valet service was necessary. It’s kind of pull out more money from the visitor’s pocket.