The hotel doesn't have staffing after 11 pm. We checked in late. That night I had itching and a red rash all night from the dust mites. I started wheezing. In the morning I called the desk at 11 am and asked to have the rug vacuumed. I incidentally mentioned the rug needed to be deep cleaned and they might want to use ozone. That was too much information for the person I was talking with. It was a weird crunchy rug with a fine sort of powder on it. It wasn't new. They didn't send anyone. I called back at 4 pm after going to CVS, eating and starting steroids. The front desk refused to vacuum stating it was too late, and ridiculed me, mocking me that I should go to work there and I should check out. One woman hung up on me. I had already paid for three rooms for two days and my grown children were there. There was nowhere to go. Northern Arizona has sort of a "deliverance" ignorant mentality.but this was shocking, like something out of an 1850 saloon in Prescott. Ahmed from Hotels.com offered me a partial refund but all I wanted was for someone to come and vacuum the rug and clean the room for the day. The place was full and the owner makes plenty of money. If they're going to book on Holiday weekends, then the owners and managers need to stay on site and care for the guests if they're short staffed. That's why hotels are called "accommodations." Only stay in this place if you're not allergic to dust mites. I'm afraid to go back there.
Charlotte
Charlotte,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Loved it and can't wait to return!
We loved our stay at Cedars! The young lady at the front desk was so kind and helpful. When we got to our room, we were amazed at the gorgeous views from the awesome balcony - red mountains (including Snoopy Rock!), trees, and a babbling brook/ creek! Everything on the main strip was in walking distance and our dinner spot was a quick 7 min drive away. Can't wait to return!
Great location and great customer service. The room was equipped with everything we needed and was very clean. The room was a nice size, but the only downside was it had a very small bathroom/shower. We would definitely stay her again.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
All around great
Great views, great location, great stay.
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Extraordinary balcony view of the Sedona lawn scape.
the room is very small and no grab bar in the tub, the door could barely open contacting the toilet seat
no microwave in the room.
Mauricio
Mauricio,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Gorgeous and Wonderful!
Positively the BEST FIND ever! Gorgeous, beautifully kept, CLEAN, lively appointments, gorgeous grounds and amenities! I LOVE this place... would love to go back!
Ellen
Ellen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Carlos
Carlos,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Leslie
Leslie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Spectacular
Front row seats for spectacular views. Conveniently located with a lot to see and to do. Friendly staff. We loved our stay. The beds were comfortable, too!
Anja
Anja,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Love this hotel
Location is just perfect. Room was spacious and extremely clean. Can’t wait to stay again.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Roxie
Roxie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
You cannot beat the location and price
This property is consistent with their service and cleanliness of their rooms. You cannot beat the location to shops and restaurants in walking distance. The view from the ear of the property is fantastic and the sound of the river is very relaxing.
April
April,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Timothy
Timothy,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月6日
Parking was not easy and entering was difficult. Ice machine not convenient. Had to use cash at the lobby for vending items as opposed to charging to the room. Coffee bar room set up was not good. Overall, enjoyed our short stay.