There were definite blood stains on the bathroom door and the bedroom door.
Alex
Alex,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 12 日
JESSICA
JESSICA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
hotel stay was good using the exercise room wasn't
the hotel staff and room was great but when I wanted to use the exercise facility the lady was rude didn't want to allow me to use it because I didn't have the proper shoes and when i was leaving the hotel staff told me to have her call them and they would come pick me up and give me a ride back to the hotel she said she
could call but did not want to stating the are to busy and will not come get me I informed her they specifically told me to have her call and they would come get me she did not want to call for a ride for also she said I needed to wait outside when the hotel host told me i could wait inside and they come in and let me know when they arrived to pick me up she was very rude about me trying to use her exercise room
Curtis
Curtis,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
.
Jeronimo
Jeronimo,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
Good not great hotel..
I rated the hotel lower as the property has a massive rehab going on which limits parking and lot of areas are blocked by fences and materials. Hotel.com accommodations provided breakfast but found out after arriving it’s 65 dollar a day for two people which sounded reasonable for breakfast and was informed it was not a buffet but a restaurant. With the remodel they use a restaurant that is located at the water park across the property and each menu item is 18-20 dollar for basic breakfast entrees, 7$ for a coffee, I was kind of shocked by the prices as the food was not anything more special then basic breakfast diner especially as they are marketed as a family hotel. I felt misled that breakfast was to be included with hotel stay and was not and had to contact hotel and hotel.com regarding this as it is not advertised properly. Room was large and bed was comfortable. Hotel and property is definitely due for a remodel as it does appear unkept. The water park is the best part of the property on a hot day. The hotel is also tucked away so there are limitations of restaurants off property without driving.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 6 日
Alan
Alan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Property was very run down . Lots of renovation while on my stay . Just was not the type of stay i was looking forward too. Not a 4star resort .
Raven
Raven,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
Relaxing stay, not so resort like
This hotel was perfect for what we wanted. A nice big room with sitting area and a small balcony to sit on for morning coffee. The bed and pillows were very comfortable. While everything was clean, the carpet had stains in both the sitting and bed rooms. Our room faced the inner courtyard with the pool. There are many upkeep issues at the pool. I assume they will renovate this area after the big renovation they are doing on the south side of the resort. The attached water park is small, but probably perfect for families with kids. Not really a relaxing place for adults. The lazy river is overcrowded and not relaxing. The hotel pool is overrun with kids in the evening because the water park is only open until 6pm. It wasn’t too noisy in our room, but we could hear what was happening in the pool area. The hotel location is very good. Besides a view, it is very near a number of good restaurants and the Heard Museum. We were not charged the additional “resort” fee which I think was a wise choice by the administration because it doesn’t really feel like a resort at the moment.
Holly
Holly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Doris
Doris,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 2 日
front desk was really helpful and nice only negative i have would be that the lazy river and slide closes to early at 6pm and the ac was not working in the room so it was really hot !
Eiliana
Eiliana,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Jesus
Jesus,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 29 日
Not bad, but check reviews….
Not as expected
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 28 日
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Starr
Starr,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 27 日
kylie
kylie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
kasey
kasey,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 26 日
Shannon
Shannon,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 26 日
Roaches
Room was by the pool but woke up to roaches by the couch. Not just one but 4. I packed up and left. Reviews were good also. Won’t return.
Shelby
Shelby,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 24 日
Good
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Looked a little outdated and it really has potential to be beautiful but it doesn’t really seem like they take much pride in it anymore.
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Angelica
Angelica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Mike
Mike,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
The suite was clean and though the front area was loud from the pool the bedroom area was completely quiet. We had shuttle service to and from the water park. The lower rating is just from lack of parking and the construction going on made less available. Cleaning staff and front desk staff were amazing!