4 星級的度假村，位於東駝峰並設有 3 間餐廳和免費水上樂園
The Staff On Thursday Night was SIMPLY AWESOME!!
住宿表示有確實遵守CleanStay (希爾頓)、Intertek Cristal (國際性第 3 方專業機構)、SafeStay (美國飯店業協會)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可攜帶寵物但需額外收費每間住宿每次住宿 USD75 (每次入住最高收費為USD75)服務性動物免付費
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)、Intertek Cristal (國際性第 3 方專業機構)和SafeStay (美國飯店業協會)等清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
Room was dirty in several spots and we were not able to check into our room until after 6pm which made it extremely challenging. Back of bathroom door, VERY DIRTY! No microwave in room, seems not very accommodating. Took forever to even check in w only one person working the front desk.
Shelley, 4 晚家庭旅遊, 2021年04月07日
We were very disappointed. The place looks like it is falling apart with very little maintenance going on to save it. They had ice water dispensers at every floor with nearly none of them working. It was 97-99 degrees all weekend while we were there, and we couldn’t get ice?!?!? It’s ridiculous. The waterpark was a joke. I don’t care if it did come free with our stay, it was dirty. The hot tub was shut down and it was green. There’s only one water slide. It is a sad has-been run down waterpark. The volleyball net for the pool was busted and just barely hanging on. I rarely leave reviews, but I highly advise that you think twice before staying here. I would pay more and go somewhere that has full amenities and that the buildings/pools around you don’t look ghetto, like they’re falling apart.
2 晚家庭旅遊, 2021年04月03日
The water park was a lot of fun for the kids. The lazy river is the main attraction and was very nice. Don’t go if you think you are going to enjoy water slides. There’s only one really small one. The service and comfort of the hotel was nice but it is definitely dated. It has a ton of potential to be a top notch Twitter with some renovation which is coming in a couple years.
3 晚家庭旅遊, 2021年03月29日
Cute resort hotel in Phoenix! River Ranch was fun for the kids!
Erin, 3 晚家庭旅遊, 2021年03月26日
The staff was great, as was the weather. That's as positive as this review gets. This is no longer a "resort" in any stretch of the word. That its still a Hilton product is embarrassing. It used to be an awesome pool with a good resort, and it's now less than a Motel 6 as the accommodations. Even the pool is wearing down now, which is disappointing. There are missing chunks from baby pool floor, cracks in pool coping, chairs are in disrepair. Facilities in need of bad face lift. And that is just the pool area. Inside, this is no longer a resort, nor is it worth the money they charge to stay. It is well used, and needed a rehab 5 years ago. We stayed here last year and I thought of doing a review, but figured a rehab was imminent. Disappointed they didn't use COVID to do some updates. Cracks in flooring of every elevator we rode on. Chips on formica walls in elevators. Chipped and moldy tiles in shower. Caulking missing and in need of refreshing. paint scuffed throughout unit, water damage in bathroom floor trim. Doors don't shut, and just looks "worn out."
Ronald, 4 晚家庭旅遊, 2021年03月18日
Pool was dirty. Bars and restaurants were closed. Hot tubs broken. Loud outdoor event at night. Hotel needs a total remodel
Susan, 2 晚家庭旅遊, 2021年03月18日
Great property... rooms are dated . Perfect location
Chris, 5 晚家庭旅遊, 2021年03月12日
We booked our stay here for the pools, slide and lazy river. There's easy access to the amenities, friendly service, and beautiful mountain surroundings. The suites are small but clean and comfortable. Drawback, there were 10 children in the hot tub meant for adults probably because the lazy river was closed. If you are coming for the pools, double check the hours of operation before booking.
Elizabeth, 1 晚家庭旅遊, 2021年03月11日
It was great very clean everyone was so welcoming the only thing I didn’t like their blankets
Sanela, 5 晚家庭旅遊, 2021年03月10日
Hotel told my husband during check in that we were getting an upgrade and will be in the new building. The hotel is old outdated, the fridge was barely cold and the bed felt like rocks. After 2 nights my husband not sleeping due to the bed we went to front desk and spoke with a make rep. My husband addressed the issue and stated if we get a room with better bed we could stay if not we'll leave. So the front desk was ok with us leaving the hotel for the other 2 nights left of our stay.
Frederick, 4 晚商務旅行, 2021年03月01日