The key cards weren't working so we couldn't lock the room for the first night/day. Room in need of upgrade, torn net curtains, mould around bathroom fixtures and fittings and general cleanliness below standard I would expect to see for the price paid. If we hadn't been visiting for a family 80th party in the area, we would not have stayed.
Avril
Avril,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Gym not brilliant, room great value, nice village
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
Wai Yin
Wai Yin,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Paul
Paul,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
It was perfect
Excellent value and friendly staff
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 29 日
Don’t add Breakfast
Paid an extra £20 for breakfast. I came down at 07:00am to find 4 green apples on display, a bowl of chocolate spread, 4 slices of bread left. There was no milk alternative and when asked I was told they were waiting on a delivery. Asked for a refund on breakfast and they couldn’t do it.
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 25 日
Lovely lobby when walking in, after that poor. Ripped carpets, smells, rooms old, tatty, dirty windows, found big ball of hair on the floor in my room. Old furniture in rooms, worn out sofa, didn’t even sit in the arm chair as not clean. Lift not working.
Shame rest of hotel not same standard as lobby.
paul
paul,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 19 日
Robert
Robert,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Great value
Lovely hotel great restaurant friendly staff room was good big enough for 4 adults. Shower was excellent.
Food was lovely from the restaurant
Dee
Dee,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 16 日
Poor
Absolutely terrible. Don’t come here if you want a peaceful nights sleep, it’s just bang after bang every two mins. The walls must be made out of the cheapest matriels. You hear every single door slam shut all night. You can just hear people talking constantly It went on till 2 am then stopped. I had 3 and a half hours sleep then it started again at 5.15. Staff hardly speak proper English and just act like they don’t no what your saying.
Arran
Arran,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
Julie
Julie,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 21 日
Lovely hotel in a nice quiet location.
Only grumble was the breakfast, understaffed and poor quality.
The staff tried their best but it was underwhelming.
Nicholas
Nicholas,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 12 日
Rooms need updating, lift hasn’t worked since last year, food and bar service non existent.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
Booked a deluxe room, however we had a few problems. No remote control for the tv, wardrobe cracked and broken with tape on, the bathroom smelled of drainage, our main light flickered the whole time so had to use the lamp instead. Common areas in hotel were lovely, breakfast was the worst I’ve had for years! Think cheesestrings, awful coffee and packets of breakfast bars/pot of make your own porridge!
Late check out was great.
Room was spotless and beds were comfortable. For the price it was ok. Bathroom tired needed an update- definitely not a deluxe room! Free parking was great. I would stay here again for the price!
Eleri
Eleri,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Our one night stay was good. The lady at the reception was fantastic, very friendly and helpful.
Henry
Henry,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
peter
peter,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 27 日
Didn't get to stay in the hotel - it was booked for migrants and we were transferred to another hotel without any notice prior
Jenna
Jenna,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
No available rooms as over booked.
Daniel
Daniel,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 26 日
For the most part our stay was pretty poor. When we booked, our itinerary included breakfast. When we went to check in apparently we didn't get breakfast included and that it would be £15 each. I went to check my booking and showed them so they did give us breakfast. However the 2nd morning of our stay we were told again we were not on the list for breakfast despite being told it had been sorted. The food however wasn't nice at all, the meat was full of gristle and bland, the bacon felt like cardboard. The service was extremely slow, when we had food at the steakhouse barely any staff were present and when we had finished we were waiting for ages to pay as we weren't told whether we had to pay at the bar or whether they would come to us. So we eventually went to the bar but just getting served to pay the bill at the bar was extremely slow. Room looked nice, but the bed was extremely uncomfortable, the WiFi was awful and kept dipping out. For around £200 for 2 nights it wasn't worth the price at all. I have stayed at cheaper places that provided better service, food and facilities. I think if they improve these things it has the potential to be a nice hotel, but we will not be returning.
Angel
Angel,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 25 日
Questionable
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 25 日
Jonathan
Jonathan,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 25 日
No reservation
When we arrived we were told we hadn’t a reservation even showing my confirmation email adamant no room, no apologies didn’t seem bothered we explained we were here for our nephews wedding we needed somewhere to get changed ended up changing in the car. After some deliberation they eventually found us a room tried to charge us additional money I said I wasn’t paying any more money, which I didn’t ! We had no choice but to accept the room as it was bank holiday all hotels were fully booked we were attending a wedding at the same hotel. The room was next to a function room and was extremely noisy till the small hours. I won’t be staying here again.