I don't know how this property stays afloat in its condition and the complete lack of care given by the staff. Holiday Inn should be totally embarrassed to have their name on this one. It is filthy - from the outside to the stained carpet on the second floor. The toilet fill tube doesn't work, so you have to lift the tank lid and manually jiggle the float so that the toilet tank refills for the next flush. The shower water is hot initially, but then goes cold and stays cold. Then, to top it all off, on a Sunday afternoon and into the night I thought there was a family above us bouncing a golf ball on their floor constantly. I finally went up to the third floor and found a re-carpeting crew removing the old carpeting and using a hammer and chisel to remove stubborn glued down carpet. Fortunately, I speak Spanish so I was able to determine that they would finish in about an hour (9:30pm) and then quiet down. I went to the front desk and told them about all of the above and the response was literally - and I quote - "I can't do anything about that!"
Bradley
Bradley,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 3 日
Felicia
Felicia,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 27 日
This hotel needs to renovated, the room smelled and the paint was peeling off the walls
Janet
Janet,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 17 日
College Mom
Decent location for a quick stay away from home.
Frances
Frances,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
It was good for a quick stop or just to get some rest. Breakfast was not worth it! Clean and comfortable. Older hotel
Alicia
Alicia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Beverly
Beverly,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 25 日
Shabby like an old 1950's motel
Rundown in need of renovation. Smells damp and my clothes were damp. Carpet underneath hallway AC outside my room was wet. Bed was fine. Linens were fine except towels were scratchy. Housekeeping was good.
真實旅客
6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
The room was comfortable and big. However, the faucets in the bathroom tub was very loose. One accident hit and it would have fallen off. The hotel took money out my account twice without my authorization which cause me to loose trust in the hotel.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 9 日
Fanon
Fanon,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
I would stay again - but not at peak pricing
My first visit was okay.. the room could have been maintained a tad better, but any issues was minor. After deciding I was going to stay an extra night.. I was able to book a different room. This room was maintained great, but the TV didn’t work.
Fanon
Fanon,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
The most run down property , filthy , unkempt
Swapnil
Swapnil,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Yu Jin
Yu Jin,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
We weren’t in hotel for long periods except to sleep/clean up. Smelled clean & fresh when we arrived, but mustier by the day. Our tv remote had issues but after several tries, got it handled.
Front desk and maintenance were wonderful.
Refrigerator worked great! Hotel was in a good location for gol and downtown St Augustine.
Robin
Robin,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
Everything was fine until I turned the water on to shower and the water pressure was so bad and not to mention the hot water wasn’t working all that well.A little disappointed in that area and also when I asked for more linen and clean ones they never came up to my room to deliver them.5 hours later I came back to my room and still didn’t have them
Lissette
Lissette,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Christian
Christian,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Great hotel!
Daniella
Daniella,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Gaspar
Gaspar,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
Carmen
Carmen,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 11 日
Dirty
ANDREW
ANDREW,1 晚好友同遊
Orbitz 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Micheal
Micheal,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
Brian
Brian,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
All as expected.
Gary
Gary,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
Out of hot water evening.
House keeping skipped room cleaning..towel change several days.