Hengqin National Geographic Explorer Center - 5 min walk
Chimelong Ocean Kingdom - 7 min drive
Macau Tower - 15 min drive
Venetian Macao Casino - 26 min drive
City of Dreams - 27 min drive
Getting around
Macau Intl. Airport (MFM) - 23 min drive
Zhuhai (ZUH-Jinwan) - 40 min drive
Hong Kong International Airport (HKG) - 68 min drive
Zhuhai Station - 31 min drive
Free theme park shuttle
Restaurants
Bottles - 11 min drive
太陽冰室 (金峰南岸店) - 11 min drive
富臨軒 Fortune Inn - 13 min drive
UM Pacific Coffee Company - 13 min drive
Rethink Coffee Roasters - 10 min drive
About this property
Hyatt Regency Hengqin
When visiting Zhuhai, Hyatt Regency Hengqin is a great choice to consider. Guests can be pampered with body scrubs at the spa and grab a bite to eat at one of the 6 restaurants. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
493 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Offsite
Free theme park shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
6 restaurants
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Free theme park shuttle
Playground
Lifeguard on site
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Built in 2019
Fitness center
An indoor pool
Seasonal outdoor pool
Shopping mall on site
Full-service spa
Steam room
Lockers available
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchairs available on site
Well-lit path to entrance
Area rugs in room
Room amenities
Be entertained
65-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 196 per person
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 13 to November 18
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hyatt Regency Hengqin Hotel
Hyatt Regency Hengqin Zhuhai
Hyatt Regency Hengqin Hotel Zhuhai
Frequently asked questions
Does Hyatt Regency Hengqin offer free cancellation for a full refund?
Yes, Hyatt Regency Hengqin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Hengqin?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Hyatt Regency Hengqin?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hyatt Regency Hengqin?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Regency Hengqin?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Hyatt Regency Hengqin?
No, this hotel doesn't have a casino, but Hard Rock Casino (10-min drive) and Rio Casino (17-min drive) are both nearby.
What is there to do at Hyatt Regency Hengqin and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hyatt Regency Hengqin also has a seasonal outdoor pool and a steam room.
Are there restaurants at or near Hyatt Regency Hengqin?
Yes, there are 6 onsite restaurants.
What's the area around Hyatt Regency Hengqin like?
Hyatt Regency Hengqin is a short 5-minute walk from Hengqin National Geographic Explorer Center and 17 minutes' walk from Lionsgate Entertainment World.
Hyatt Regency Hengqin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Nick
Nick, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Sui
Sui, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 3, 2024
sai kit ricky
sai kit ricky, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
This place is excellent with a big shopping mall, where can spend more than a day 😀
Ray
Ray, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Great breakfast buffet. Rooms were large and comfortable. We enjoyed our stay.
Brian W
Brian W, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 21, 2024
We booked two rooms together with bath tub but when we checkin, the hotel staff said there is only one room with bath tub. So we need to accept it with disappointment but then they told me the other room not available yet 😕 which it was already around 630 PM. Not sure what happen on it so we have to go to dinner first. It was a bit of disappointment.
Eric
Eric, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Hao Yun Max
Hao Yun Max, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
is convenient to go around the theme park
Xian
Xian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
View is great
Danqing
Danqing, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
Great
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 20, 2024
The hotel is good, but the location may not be as convenience as others. It is good for family as there are play areas for kids
WAI LUN
WAI LUN, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 26, 2024
Value for money
Vincent
Vincent, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 8, 2024
Hengqin Hyatt a great hotel
The hotel is in a great location where there is a mall that connects to the mall. The breakfast is great. My only complaint is that the afternoon club experince was the worst. There were many Hongkong people due to the Good Friday. The food was bland. We were asked to leave because my baby is crying.
Anthony
Anthony, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 4, 2024
It was a nice family hotel.
Wing Ni
Wing Ni, 2-night family trip
Verified Expedia guest review
6/10 Good
Apr 2, 2024
The sevice has large room for improvement, the check in was terrible that I booked 2 rooms but could only get one while I checked in. I had to wait more than one hour to get all my rooms ready. And the breakfast was overcrowded, and the outdoor pool was closed, and the in room services was terrible low speed. All and all, the stay was terrible
Yan Ming
Yan Ming, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 2, 2024
Wing Laam
Wing Laam, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2023
Lee
Lee, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 16, 2023
SUET YING SONIA
SUET YING SONIA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2023
I was impressed. My family will definitely go back.
Value for money, can stay for 2~3 days to enjoy the 星樂門connected to the Hotel, beside the hotel facilities is well enough to provide a comfortable stay,
Hing Hee
Hing Hee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 18, 2021
Great hardware, kids friendly, great spa.
The stay in general was great, as the hotel was new, clean and kid friendly. They have a kids area where we paid a small fees and our kids learnt how to paint and made some cookies. All the staff were friendly and well trained.
My wife and I went to the SPA and it was a delightful experience. We were met by Ms Sammi Wang, the SPA manager and she were able to provide a delightful experience for us, especially during CNY where the bookings were full. A big Thank You to her.
The housekeeping team on our floor (18th) was also surprisingly proactive in terms of asking if we need help / supplies during our stay. We met different members and one of them was the supervisor and they were all friendly and welcoming.
The only downside was our checkin experience as we waited over 1 hour to get our room due to CNY velocity. We went with another family and while we got our room around 3pm (as expected during peak period), they did not get their room till 6pm and we needed to rearrange our evening plan. Furthermore, when we asked for extra blankets, the front desk said they run out! It was a bit disappointing.
In summary, we will avoid going during peak times until the hotel has more experience running during peak periods.