Staff is always friendly and helpful but it seems like there is something wrong with our room every time we stay lately. Our stay in September the TV wasn’t working properly and we could only watch one channel. The last time we stayed at the beginning of October we weren’t able to change the room temp so we were freezing in the middle of the night. This stay, last night, we weren’t able to turn the thermostat on. I even tried checking the actual AC unit which had a sign stating it’s controlled by the wall thermostat. After talking with staff at check out, she advised we were to use the actual AC unit controls. I let her know about the sign and her response was, “oh, it should have been removed, I’ll make sure I go remove it.” I also let her know this is the third time in three stays there’s been an issue with our rooms and she wasn’t really concerned with that information. I think we’ll be trying another hotel going forward.