The front desk check-in is great, Sarah is always amazing and very helpful. The rest of the staff is great, my room is always in great shape.
Robert
4 晚商務旅行
10/10
Great room. Very clean and spacious.
Let us check out late.
真實旅客
1 晚旅行
2/10
Absolutely Disgusting. Avoid at All Costs.
I’ve stayed in countless hotels and Sonesta Select Boca Raton Town Center is hands down one of the worst experiences I’ve ever had. I was in the room for only 12 minutes and that was more than enough.
There was hair and grime all over the shower. The walls, the towels. The carpet was filthy, stained, and looked like it hadn’t been cleaned in years. And worst of all, there were bed bugs in the bed. That’s not just gross—it’s dangerous.
I immediately went to the front desk and asked for a refund. They refused and charged me for the night anyway, even though I left right after reporting the condition of the room.
This place is not just dirty, it’s unsanitary. No guest should ever be exposed to conditions like this. Do yourself a favor and stay anywhere else. Or if you have an option to sleep in a dumpster it would be better.
真實旅客
3 晚旅行
8/10
Cheryl
1 晚旅行
10/10
Elizabeth Ann
2 晚商務旅行
6/10
Razoável! Bem localizado! Sem serviço de quarto! Funcionárias demonstram na face infelicidade de estar ali
WAGNER
3 晚家庭旅遊
4/10
Elevator broke. Parking was horrible.
Mashaila
2 晚旅行
4/10
真實旅客
3 晚旅行
8/10
Antrimayah
2 晚家庭旅遊
10/10
Took my wife to spend time wife sisters and evening just the two of us. Very nice place, throughly surprised for the price.
Jose
1 晚旅行
8/10
Cameron
7 晚商務旅行
10/10
Courtney
1 晚家庭旅遊
10/10
Courtney
1 晚家庭旅遊
10/10
Amazing
Alexis
2 晚旅行
10/10
Beds are very comfy. The front desk person was very friendly. All in all it was a good stay.
Jennifer
1 晚家庭旅遊
8/10
Hotel is nice, comfortable bed and pillow. Rooms are clean and fairly updated.
Robert
4 晚商務旅行
10/10
All good
Roberto
1 晚好友同遊
4/10
The hotel is worn down, I was about to leave because of the state of my room. The place feels unsafe, the look on my door was broken among other things. Look for another place.
Jenny
1 晚旅行
8/10
Kimberly
1 晚家庭旅遊
8/10
It was a very nice place and beds were very comfy. We had an unfortunate event with someone smoking and the fire alarm went off in the early hours, but all was fine.
They took appropriate measures.
真實旅客
2 晚家庭旅遊
10/10
Sophie
1 晚旅行
6/10
So far they haven't returned the deposit made at check-in
Ricardo
2 晚家庭旅遊
8/10
Hotel and staff were great, 1st night fire alarm went off due to someone smoking marijuana in the elevator. Fire department responded and hotel was evacuated at 1:15AM.