Maybe it was a mistake on my end. I booked the hotel through Expedia with my American Express credit card (I just left my card info. The payment was due at arrival). When I checked in, I gave the front desk the information of my citi credit card.
My American Express was charged twice. I called the hotel, and the hotel told me that I should call American Express. Then I called American Express and made a dispute. Then the second charge came back. However, on the same day, my citi card was charged and the amount was posted.
Anyone else encountered this situation before?
Shuang
Shuang,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Kristina
Kristina,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Ashley
Ashley,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Victor
Victor,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Great stay.
Great stay. Booked room with jetted tub. Was told room was not update to remodel standards but was still offered. Opt out for regular remodel room without the jetted tub. Great breakfast with cheese omelette and turkey sausage. Great location. Remodel property with outside features to complete.
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Victor
Victor,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
It was ok… could’ve been better
It’s was cool but sink water never got hot and you can tell they just painted over the imperfections. The floors were very dirty and foot prints were evident.
Xavier
Xavier,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
Only if you’re desperate
It was very clear that the bedsheets had not been changed. I got in very late and was simply too tired to call down and either have them remake the bed or change rooms. I took face tissues and cleared off all the various hairs off the bed. The room was fine, the checking people were very friendly, just gross feeling thinking back on it
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
We did not stay. Found a bug one of the beds. Although the property or the rooms near the one that was given to us was non smoking there were other residents smoking.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
Jamari
Jamari,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Great value, stay was comfortable and quiet
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
Lori
Lori,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Hotel was old, shabby.
Ronald
Ronald,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
Good stay! Friendly service and good breakfast
Xavier
Xavier,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
joseph
joseph,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
June 7 Stay at Downers Grove Holiday Inn Express
The room was very clean. The bed was comfortable. The AC worked well. The shades were excellent and blocked the morning sun. The breakfast they offered was very good. The breakfast attendants were very friendly and took our trash. I was impressed with the breakfast experience.
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Nice
Maher
Maher,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Kathryn
Kathryn,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
Enjoyed my stay
Alok Victor
Alok Victor,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
It was exactly what I was looking for: a safe and clean place to sleep with free breakfast and parking. Staff was nice too and we didn’t have any problems with check in. Will return if I need a place to sleep close to Lombard and Chicago. It is an hour drive with traffic to downtown Chicago though.
Rifa
Rifa,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Great hotel!!
valentina
valentina,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Place is relatively clean and renovated. Staff is friendly and have no trouble reaching your needs. The food/lounge area is very nice and breakfest service runs smooth and taste pretty good for the price point of $0