I spent only one night. The lady who helped me with check in was ok but the lady on the next morning for check out had the WORST attitude. I kindly requested a late check out (regular check out is at 11am and my flight was at 4pm). With a really BAD attitude she told me NO! After I insisted she allowed me to check out at 11:30, however I would get charged for “late” check out. I came back to the hotel at 11:03am. Could not access my room bc the key had been already deactivated. After waiting in line to get the jet re-activated to go in the room pick up my things and check out, it was 11:17am and still I got charged $25 for “late” check out for ONLY 17 minutes… as for the room, it was FILTHY. There was a chewing gum (still not hard) on the night stand and a huge fly on the bathroom. The room smelled really bad
Ricardo
Ricardo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
jeffrey
jeffrey,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月31日
Raina
Raina,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月31日
The ceiling was cracked and in need of immediate service and there were bugs, yes bugs crawling on the ceiling as well
Erroll
Erroll,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月31日
Marcus
Marcus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Donald
Donald,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月28日
Completely ghetto and rude customer service. An employee opened the door of my room at 7:45 am! Makes no sense
Marcus
Marcus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Francina
Francina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Tanisha
Tanisha,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Tanisha
Tanisha,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Jamell
Jamell,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月13日
Clean enough. But police on premises both nights, fights, people screaming and banging on doors. Felt very unsafe. Police radios heard both nights.
Michelle
Michelle,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
derrick
derrick,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月29日
Alton
Alton,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月29日
I paid for premium room. It was NOT premium. None of the amenities of a premium room. On top of that the room was full of stink bugs. The clerk argue with me. Then she put us in a room that had no remote for the TV or a ice bucket for ice. The ice machine did not work. I am a regular there and this was the worst experience I ever had there. When I went the next morning and the manager was there she was very unfriendly and knew what happened to me. Not even apology. Will not be returning. I want a refund. No rooms were premium for what I paid for.