1. poor breakfast
2. difficult to be found the hotel location
3. good service and staff
旅客真實評論
8/10 非常好
Winnie
2026 年 5 月 14 日
good experience all round but pricy for what it offers and mall next door is not one of the bests in Shenzhen
Serving staff not at par with other Mandarin properties
Mo Bar service is inadequate at best
旅客真實評論
10/10 好極了
Hussein
2026 年 1 月 31 日
Forbes Five-Star Hotel. Go there and you’ll immediately understand why.
旅客真實評論
10/10 好極了
Yik Chung
2025 年 12 月 1 日
The room was spacious and suitable for anniversary celebrations
旅客真實評論
8/10 非常好
Soraya
2026 年 5 月 17 日
Oui pour
旅客真實評論
10/10 好極了
Hussein
2026 年 1 月 31 日
An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience.
The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations.
I didn’t want to leave.
旅客真實評論
10/10 好極了
Juan
2025 年 8 月 13 日
Magnífico
旅客真實評論
10/10 好極了
martine
2025 年 11 月 25 日
Tout était fantastique
La chambre avec des matériaux haut de gamme
le personnel surtout pierre qui parle français
J
旅客真實評論
10/10 好極了
Virginia
2026 年 2 月 5 日
Solved my problems
旅客真實評論
8/10 非常好
Hoi Ching Toby
2023 年 8 月 31 日
WiFi service has to be improved.
Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
旅客真實評論
10/10 好極了
Yiyan
2025 年 4 月 13 日
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings.
The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.