Subpar stay. The staff was friendly. However the tv didn’t work beyond certain channels. There were not any clean towels at the pool deck in the four times we visited on our 3 day stay. The phone did not work to call down to front desk. And the a/c unit was wacky. Didn’t go in to the 60°s; 59° straight to 70°, and touching it must’ve kicked the heat on or shut it off. Resulting in a sweaty, restless night. The air didn’t cold again until the next morning, despite turning it back down that same night.
Friendly staff, and very clean hotel though.
kaleigh
kaleigh,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 16 日
TOOMAS
TOOMAS,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 14 日
NOT OK!
The hotel should shut down and fix their issues. Hallways are all hot. Room had black colored mold growing on the head board wall seam, and growing out from the seam a foot onto the ceiling. Our entire team left the hotel but not without a major argument. I would call the hotel needing to be condemned. Hotels.com could not refund my money unless the hotel allowed us to cancel, even though our entire team left. I was not up for that fight at 10pm after playing ball all day. The receptionist knew things were less than ideal, and she gave me three keys to try different rooms/floors! The fifth floor was the worst. Third floor was no better, smelled of mold. We landed on the fourth floor. But the rooms are to old, carpet was disgusting. Please get this hotel fixed before taking peoples money!
Cassidy
Cassidy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 14 日
Samantha
Samantha,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 10 日
George
George,16 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 5 日
Sonia
Sonia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 1 日
Juan
Juan,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 28 日
Good Place To Stay, But It's No Resort
This is a very serviceable hotel with a great location and a great staff. Rooms are comfortable, the AC is cold (really important in FLA) and you're just across the highway from several dozen places to eat in Viera.
Charles
Charles,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
AMAZING
Absolutely amazing. Every single staff member was so kind, everything was just perfect!!
Miranda
Miranda,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Food selection was good but the breakfast was even better!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Greg
Greg,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
We had a 1 night stay. The Service representative was very helpful each time I approached her. Rachel is her name.
Carol
Carol,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Edwin
Edwin,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 2 日
Not the best
This hotel does not accept cash when checking in, even though it says they do online. The room is dated and was not in the best shape and felt damp. The air conditioner did work in the room but something was wrong with it. It kicked on and back off almost constantly. The room did not look as updated and clean as the pictures showed.
Maranda
Maranda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Jennifer
Jennifer,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Sara
Sara,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Great staff
The staff was amazing. My favorite staff was Ms. Rachel. From the time i checked in until i checked out she made sure that i had we wetting i needed and my stay was stess free. My family and i appreciate the hospitality that was shown to us.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Quiet & Clean
Very quiet, comfortable, and clean. Breakfast was also pretty good but burnt toast and you have to pay for the breakfast. Since I checked-in so late, they gave me late checkout. Very friendly staff. Overall, an excellent place to stay.
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Natasha
Natasha,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
We found black mold in our room. It also always felt like it was damp.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 11 日
WET AND MILDEW
3 rooms 1 evening. The rooms were damp and floors wet one had a mildew smell in the bathroom. Very uncomfortable!