Front desk workers were very helpful and friendly. Rooms were very nice and clean.
Kimberly
4 晚旅行
8/10
There was trash in the hallway 3rd floor. There was dog urine in the lobby, the night clerk wiped it up after I brought it to her attention. The lobby is conjoined where you eat breakfast, not a good thing to see puddles. The food counter should be kept clear of spills. The after hour coffee was nice. Our air unit leaked water on the carpet so I had to exit the bed at the foot. Shared this with the clerk. Overall the stay was pleasant...things happen. Room 305.
Herman
2 晚旅行
8/10
FIGUEROA
2 晚家庭旅遊
10/10
Kelly
1 晚旅行
8/10
Friends had loud neighbors that never got resolved. Hotel was obviously older but still in good shape. Staff was wonderful!
Jennifer
1 晚好友同遊
8/10
Room was huge. Great for a family of 6.
laura
1 晚家庭旅遊
2/10
Sylvester
1 晚旅行
10/10
Caroline
2 晚旅行
10/10
O hotel é maravilhoso. Todavia, uma família barulhenta se instalou perto do meu quarto e iniciaram às 6:00am a fazer muito barulho. Dava impressão que estavam demolindo o quarto.
LIVIA
1 晚家庭旅遊
10/10
Always a great place to stay. Very comfortable room, with lots of room. Also a very tasty breakfast!
M Kay
1 晚家庭旅遊
10/10
Hotel was amazing. The staff recommended some amazing placed to see in St Augustine. Great place to stay overnight on the way to south Fl or just to see beautiful St Augustine.
Jacob
1 晚家庭旅遊
10/10
John
3 晚家庭旅遊
2/10
Chris
1 晚旅行
6/10
Memorial weekend, family wanted to grill out. The hotel grills did not work. Had some assistance from front desk, but nothing they could do to fix it. After 45 minutes of tinkering and guessing they were only able to say sorry but not much consideration for accommodations for the lack of function of amenities.
When checking out, the morning shift associate at front desk wasn’t able to refund anything because it was through a 3rd party. However, they said it was possible to contact the 3rd party to get refund but they really didn’t want to put any effort into that process.
Overall it was fair. Just don’t expect much.
真實旅客
1 晚家庭旅遊
10/10
Carlos
1 晚家庭旅遊
10/10
真實旅客
1 晚旅行
10/10
Alison
1 晚商務旅行
8/10
Experience was comfortable and accommodating
CARRIE
1 晚旅行
10/10
Very friendly staff.
Doug
2 晚旅行
10/10
Susan
1 晚旅行
10/10
ivan
2 晚旅行
10/10
Anne
1 晚家庭旅遊
10/10
We stayed at the St Augustine hilton home 2 suites. After a very long chaotic travel day from Newark,nj airport starting at 4am we arrived 3 hours earlier than check in. Corey at the desk could NOT of been any kinder to us. He greeted us and got us into a room with understanding of our long day. He also was extremely helpful the 3 days we stayed advising us what sites to see and restaurants to eat at. He’s awesome! The nite desk lady was pretty nice too - when we came in exhausted and getting a tea to go up to our room with she was helpful and fun to talk to. The breakfast was a nice and quick just enough before we started our day. The only issue I had was the cleaning service did not really clean my room- I chased them for 2 days and gave them my garbage from my room and asked for towels. They didn’t make the beds. Other than that I would go back and stay there again.