Great check in service using a video call technology
Naoufal
Naoufal,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
Camilla
Camilla,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Showerhead full of green mold. Breakfast below average
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月9日
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Karly
Karly,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月5日
Terrible customer service at the hotel.
After we were checked in all impact, we found out the TV did not work Tried to call the front desk with the phone. The phone didn’t work. Walk down to the front desk the agent came up to the room tried for an hour called somebody else tried for another half hour. Found the TV had a problem. They wanted us to change rooms. We were already unpacked already in our pajamas. I told the agent that they could just give us credit for not having a TV. They said they couldn’t do that. Check-in was very uncomfortable with the AI spoke very little English, including the agent in the hotel. Room and hotel was good except for the TV was not offered. Any breakfast was not offered any help with the TV did not like the kiosk for checking in and checking out will not use the hotel again. Would expect that we would get some type of a reimbursement for the problems we had.
Janine
Janine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
terrible time at the Baymont
A group of young adults, about 40 in total, had a loud party by the pool which was about 15 feet from my window. Their music was blasting and their conversations extremely loud in their effort to talk over the music. The "party" started about 9pm and lasted to about 11pm. During that time I called the "front desk" 4 times imploring that the music and party volume be reduced considerably.
The people I spoke with on the phone were obviously not on the property but they assured me that they would take of it. Very little happened in the reduction of the party until it finally fizzled out its own at about 11. I had been traveling all day and was to travel more the next day and I needed - and expected - to sleep. I am extemely disappointed in the lack of response by your employees and I will NEVER again stay at one of your hotels and I will use social media to spread my disastrous stay at your hotel.
john
john,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Don’t waste your precious money on this hotel!
One of the worst hotels. We arrived and went to the gal at the counter and she pointed at a machine and said check in there. Then she waited until the guy on the machine said give them their room key. How impersonal and a total waste of time. Located on a Main Street so always noisy. Didn’t sleep at all. No carpet so heard every noise upstairs. Breakfast was all bread and grains, no protein (boiled eggs were in fridge but no sausage or peanut butter. The room is dark beige with dark pictures and dark bedspread. There is a separate dehumidifier in the room and it’s damp in room. The pool isn’t clean and has a orange cone in it and to top it off next to the pool they have boarded up a room adjacent to the pool that may have been an outside eating or restaurant area but it looks bad. Rating should be a 5. I stayed here cause it was a rating of 7.5 but that sure wasn’t even close.
Gregg
Gregg,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Ignacio
Ignacio,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月20日
Manuel de j
Manuel de j,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Hotel muito limpo e confortável.
Sandra Rubia
Sandra Rubia,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Henry
Henry,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Excellent accommodations
The Christmas decorations and the beautiful soft Christmas music made it very pleasant. Room was very clean and well kept. Breakfast Bar was fully stocked with a large variety of items to choose from. Enjoyed a very nice stay.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月7日
Cheryl
Cheryl,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Hasan
Hasan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Andrea
Andrea,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Perfect for a place to sleep and have breakfast.
Very clean, staff friendly. Coffee not great.
Andrea
Andrea,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Secret Bonita Gem
Secret Bonita gem. I love this property. Great value & the rooms are updated w/ spacious balcony/patio. The floors are "wood" tiles & not carpet. = clean Very good price & service. I stay here regularly.
Jillian
Jillian,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月27日
I’m not too keen on the Kiosk Check-in/Check-out. I like having Managers on site. Still waiting for my security deposit to be refunded.