The FIRST night i stayed was great...check in went smooth...room was great...the next night i booked online but when i went to check in CRAIG (wouldnt give his last name) tokd me i had to authorize a $3 charge for a room safe then decline it at checkout and get a refund. I saw nothing of this policy online and DID NOT have to do it the night before. He WOULD NOT accept cash...he said i had to put it on a card. I explained i didnt have a card with $3 available! He proceeded to tell me I could NOT check in even with an authorized reservation for a PAID for room on New Years Eve!! Needless to say i will NEVER give Red Roof Inn plus my business.
Chris
Chris,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Alexis
Alexis,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Miller
Miller,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
Inspect Your Room
Front desk staff was very polite but the first room they put me in (basic room, king bed) should have been closed for deep cleaning. It was bad enough that I was prepared to sleep in my car with 2 dogs in the Florida heat instead of in that room.
When I requested a refund, the manager offered me a different room which I inspected before agreeing to stay. The second room was much better and the only complaint I have is the low water pressure in the shower. I very much appreciated that they were willing to remedy the situation rather than lose a customer.
Moral of this review: check the room before unloading your stuff into it. Whatever aspects are important to your comfort - bed softness, a/c, etc - test it all. Request a new room if it’s not acceptable because they’ll make it right.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Ja'Quise
Ja'Quise,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Jared
Jared,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月20日
Nasty no room service and roaches in the room
fredricka
fredricka,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月16日
Lugar para dormir, el precio es bueno las comodidades pocas, la habitación la entregan limpia, lo que sí es que no hay servicio de limpieza ni cambio de toallas. Yo estuve una semana y nunca las cambiaron, pero en fin es lo que se espera por el precio a pagar, me volvería a quedar por el precio bajo.
Juan Diego
Juan Diego,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Varinder
Varinder,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月9日
Avery
Avery,6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Jessie Q
Jessie Q,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Business Trip
Came to stay for an extended time for work. For the most part it's been a pleasant stay.
Ja'Quise
Ja'Quise,7 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月8日
Thomas
Thomas,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Ali
Ali,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Varinder
Varinder,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
Honiria
Honiria,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月10日
Not worth the price.
The room was old and outdated, definitely not what I booked. Price was more than what was on the app. Front desk employees were very nice and helpful. Housekeeping staff rude and very unfriendly .bed was hard and uncomfortable. Just one of the worst experiences I’ve ever had there.
Catherine
Catherine,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月4日
Jancie
Jancie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
Shocked
Rusty doors towels that smelled like paint stains in the sink and sheets old appliances like microwaves and refrigerators I’ve stayed in red roof plus before but this was worse experience
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
horrible
Roaches in the bedroom, Dried Blood on the sheets. Manager did not take care of the issue and give us our money back