They overbooked the hotel and decided to put me in a room with 2 double beds. I told them i didn't want double beds. They promised to move me when a queen becomes available. I waitef the entire stay for them to give me the room i paid for. I never got it. Then because i was booked through hotels.com they couldn't extend the reservation. They made me pack up and check out of the hotel room that i didnt want in the first place and drive around all day with all of my belongings, so they could check me into the room i was supposed to receive a week ago. All of this misery could've been avoided if the hotel staff kept their promises to get me moved to the room i booked in the first place. I asked for and was denied a refund by both the hotel and hotels.com. i wont be stay here again. EVER!
Leverett
7 晚旅行
10/10
Dominque
1 晚旅行
10/10
Sacheen
1 晚旅行
10/10
I love this hotel it is my go too when I'm looking for a get away.. I love the fact that it's out of the city and that the staff is amazing..
Sacheen
1 晚旅行
10/10
Sacheen
1 晚旅行
10/10
Dominque
1 晚旅行
10/10
Chris
4 晚旅行
8/10
The employees are great, the room I'm at is clean, however the refrigerator was not working and restroom smell of cigarettes. Overall it was 3 out of 5.
真實旅客
5 晚好友同遊
10/10
Sacheen
1 晚旅行
10/10
Alfred is an amazing assistant manager. I love that they take security.
eric
15 晚商務旅行
8/10
Laura
4 晚好友同遊
10/10
Sacheen
1 晚旅行
10/10
Sacheen
2 晚旅行
10/10
Sacheen
1 晚旅行
10/10
Sacheen
1 晚旅行
8/10
Micheal
1 晚旅行
6/10
Micheal
1 晚旅行
10/10
Great place, spent a month there. Mostly quiet and safe
Simcardbeenhard
2 晚商務旅行
10/10
Amanda
3 晚商務旅行
10/10
Micheal
2 晚旅行
6/10
Enjoyed having mini kitchen. I have a really hatd time trying to sleep with loud neighbors upstairs. Shower was fine, too.