Disgusting, dirty, bed bugs, check in online then takes an hour to check in, specify room with breakfast,pay for it, then get there and they know full well the room is under renovation, so no breakfast, toilet didn’t work, tried to check in at the early check in of 1pm that I booked ! To be told by some lazy guy to “come back later I’m eating my lunch, don’t care what it says on your booking check in it at 3pm” turned his back and walked off my wife is full of bites, they took my c card and deposited to someone else’s room( which I had to notice) took deposit 3 times in total
Worse place I have ever stayed, will be requesting refund from hotels.com