O apartamento estava com o lençol debaixo sujo e com papel no vaso sanitário, ou seja, o quarto não estava limpo, Uma vergonha.
O gerente da recepção mandou limpar e ofereceu 100 US dolares para gastar no restaurante. Foi também oferecido 1/2 garrafa de vinho e 1 prato de queijo.
Funcionários atenciosos.
Ligia
3 晚商務旅行
10/10
Jennifer Harris
3 晚旅行
10/10
Everything was great, excellent staff and service
真實旅客
2 晚家庭旅遊
10/10
Clean, service was great.
Lawrence
3 晚商務旅行
10/10
Great find. Well located, big rooms, spacious bathroom, well equipped. Good value and a breakfast menu not over the top! Staff well trained and gracious.
Caroline
1 晚旅行
10/10
Mark
2 晚旅行
8/10
great hotel but strong odor of bug spray one day. Probably an issue at every hotel in NYC. Service was exceptional and very friendly helpful concierge. Lenny, doorman, put a smile on everyone’s face. Location is perfect, will gladly stay there again.
Diane
3 晚家庭旅遊
10/10
Marcos
6 晚家庭旅遊
8/10
The hotel was great and a perfect location but the Tikki Bar needs some work. It could be SOOO great but need to remove the leather corporate chairs, add more tropical drinks to the menu (like mojitos), and not have last call so early.
Debra
2 晚家庭旅遊
10/10
Jackie
2 晚好友同遊
2/10
真實旅客
5 晚旅行
10/10
The hotel is in the heart of the city. Very comfortable and nice.
Lucero
1 晚家庭旅遊
10/10
Room was ready for check-in at time requested; very cordial welcome, both at front desk and welcome amenities in room. Terrace King room was clean and in good order, but the terrace was bleak (weeds and no flowers in planter; uncomfortable, dirty outdoor seating with no cushions). Coffee service to the room was timely both mornings. Tiki-themed hotel bar was odd and tacky (out of sync with the usual upscale Omni vibe), and sports bar type menu options were unappealing, but service was good. Desk and entrance door service were outstanding as always.
Patricia P.
2 晚商務旅行
10/10
Jason
3 晚家庭旅遊
10/10
Very reliable and excellent service. Lovely rooms and lovelier staff. Highly recommend.
Karen
2 晚旅行
10/10
We enjoyed our stay there last couple of days. Great assistance by the bellmen to the subway and Yankees game. Cleaned our room as requested. Thanks for the hospitality.
Cynthia
3 晚家庭旅遊
10/10
Jorge Armando
6 晚家庭旅遊
10/10
El Hotel es muy bueno, la limpieza es excelente, sólo le falta algo de luz al lobby y mejorar un poco la atención en front desk
Rodrigo
5 晚家庭旅遊
4/10
Mal servicio de parte de concierge y front desk. Cobraron doble en mi tarjeta y ek