The old format sure grew on us. Stayed in room 308 and had several paranormal activities over 2 nights. I recommend
Jathen
Jathen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Great stay
The location is everything if wanting to explore downtown. We enjoyed parking and not needing our car until we were ready to check out.
Staff from our shuttle driver, front desk, and waitress were all excellent.
This is obviously a historic hotel, if you are expecting modern luxuries this is not for you. There are thing's that could use some improvement and a deeper clean for sure. The water pressure leaves something to be desired for example. In the end it's all part of this hotels charm.
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Room was quite small. The shower didn’t work. Great restaurant and bar.
Ronnie
Ronnie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Basin Hotel
When you pay upwards of $275 night one expects daily maid service. We were out and about from 9 am to 2 pm and came back and the bed wasn’t made. Trash basket full, used towels etc. when on vacation I don’t expect to have to make a bed and clean the room. Waited quite awhile for food at the balcony restaurant .One waiter for a lot of tables, and he kept apologizing for the late service.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 12 日
Disappointed
The hotel was dark and employees not friendly or helpful. We had a bad experience in the bar. & slow service on the balcony.
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Lauren
Lauren,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Samuel
Samuel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Easy check in. Nice and big room with a jetted tub. Room was very clean. Tub was nice! Fun old hotel atmosphere, very close to shopping and hotels. Loved the location. Parking lot shuttle was very convenient and easy to use. Restaurant hotel had good food, nice balcony overlooking the shops. FYI 18% fee/ tip is already included in the restaurant total.
Tori
Tori,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Jesse
Jesse,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Spare of the moment visit
Very old hotel,cool building. Great front deck staff. Very prompt shuttle for offsite parking. Bed ok, clean. Food is expensive and watch the automatic 18% gratuity on your food and bar tab😳 Wasn’t aware the first night and added an additional tip. Window air conditioning was sufficient but we like it cold in our room. Location is amazing.
Sherry
Sherry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Great stay!
We visited Eureka Springs with our daughters and their families and had a pleasant stay. The hotel is old so not fancy but our king room was spacious and bed comfy. Great location!
Bridgett
Bridgett,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Kimberly
Kimberly,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Carrie
Carrie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
We enjoyed the hotel and surrounding area. The ghost tour was only OK (this costs extra), but the walking tour was incredible (and it was free). We thoroughly enjoyed our couples massage.
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 3 日
Hotel with charm and history
The hotel is extremely nice for its age with a lot of history behind it. The decor adds the timeless charm and style. The only reason the overall rating was not “5-star” from us is that the elevator was out of service almost 1 full day - we were on the 5th floor and my husband has a “bad knee” that caused him a lot of pain after this happened. We understand the age of the structure has a lot to do with this so we will just keep that in mind for future bookings. Our room was nice and clean, but the AC did not stay cold late in the evening (our windows faced the west). The staff was very friendly and Jodie at the restaurant host stand was amazing! Hotel location was great and the balcony allowed for comfort while we visited and enjoyed the views! Would definitely stay again!
Katrina
Katrina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
Keith
Keith,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Charming Stay with Room for Improvement
We appreciated the heritage and history of the hotel—there’s definitely charm to it. That said, the rooms could use an upgrade to meet modern standards, which can be done without losing the historic character. The location is perfect, the staff is friendly, and the public areas are excellent.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 25 日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
We enjoyed seeing the ballroom and appreciated the shuttle to take us around town to dinner
J
J,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Great location, friendly staff!
Melissa
Melissa,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 10 日
Basin Park hotel
We had a very nice time during our stay. The hotel is located in the best location for us. Its downtown and close to shopping and restaurants.