The bathroom was tiny ! The commode was so close to wall and shower you hardly had room to sit down !
Carla
Carla,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Nice surprise!
Having stayed in the Basin Park on other occasions, we thought we knew what to expect. The day before our scheduled stay, the hotel offered us a free upgrade. We were upgraded to a balcony suite! Very nice and large room in a private part of the hotel. The balcony overlooking the park was private and large enough for a table and 4 chairs. The room had a jetted tub and a sitting area.
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Daria
Daria,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 12 日
Scott and Gail Ann
Scott and Gail Ann,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
nathan
nathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Excellent
Old hotel in the middle of town staff were all helpful and friendly
Excellent place to stay.
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
The old format sure grew on us. Stayed in room 308 and had several paranormal activities over 2 nights. I recommend
Jathen
Jathen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Great stay
The location is everything if wanting to explore downtown. We enjoyed parking and not needing our car until we were ready to check out.
Staff from our shuttle driver, front desk, and waitress were all excellent.
This is obviously a historic hotel, if you are expecting modern luxuries this is not for you. There are thing's that could use some improvement and a deeper clean for sure. The water pressure leaves something to be desired for example. In the end it's all part of this hotels charm.
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Room was quite small. The shower didn’t work. Great restaurant and bar.
Ronnie
Ronnie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Basin Hotel
When you pay upwards of $275 night one expects daily maid service. We were out and about from 9 am to 2 pm and came back and the bed wasn’t made. Trash basket full, used towels etc. when on vacation I don’t expect to have to make a bed and clean the room. Waited quite awhile for food at the balcony restaurant .One waiter for a lot of tables, and he kept apologizing for the late service.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 12 日
Disappointed
The hotel was dark and employees not friendly or helpful. We had a bad experience in the bar. & slow service on the balcony.
Robin
Robin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Lauren
Lauren,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Samuel
Samuel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Easy check in. Nice and big room with a jetted tub. Room was very clean. Tub was nice! Fun old hotel atmosphere, very close to shopping and hotels. Loved the location. Parking lot shuttle was very convenient and easy to use. Restaurant hotel had good food, nice balcony overlooking the shops. FYI 18% fee/ tip is already included in the restaurant total.
Tori
Tori,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Jesse
Jesse,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Spare of the moment visit
Very old hotel,cool building. Great front deck staff. Very prompt shuttle for offsite parking. Bed ok, clean. Food is expensive and watch the automatic 18% gratuity on your food and bar tab😳 Wasn’t aware the first night and added an additional tip. Window air conditioning was sufficient but we like it cold in our room. Location is amazing.
Sherry
Sherry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Great stay!
We visited Eureka Springs with our daughters and their families and had a pleasant stay. The hotel is old so not fancy but our king room was spacious and bed comfy. Great location!
Bridgett
Bridgett,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Kimberly
Kimberly,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Carrie
Carrie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
We enjoyed the hotel and surrounding area. The ghost tour was only OK (this costs extra), but the walking tour was incredible (and it was free). We thoroughly enjoyed our couples massage.
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 3 日
Hotel with charm and history
The hotel is extremely nice for its age with a lot of history behind it. The decor adds the timeless charm and style. The only reason the overall rating was not “5-star” from us is that the elevator was out of service almost 1 full day - we were on the 5th floor and my husband has a “bad knee” that caused him a lot of pain after this happened. We understand the age of the structure has a lot to do with this so we will just keep that in mind for future bookings. Our room was nice and clean, but the AC did not stay cold late in the evening (our windows faced the west). The staff was very friendly and Jodie at the restaurant host stand was amazing! Hotel location was great and the balcony allowed for comfort while we visited and enjoyed the views! Would definitely stay again!