I had $50 credit for the food and beverages for each day. After I checked out the room I asked the front desk for the credits already taken care on the final bill that I received. A staff mentioned it was automatically deducted so the total amount showed was correct on the bill. I spent extra time on the review the receipt at the coffee shop but it did not applied the credit that I should received for the orders from the beverages. I had to return to the front desk and talked to the hotel manager. She simply mentioned it was mistake and gave the credit amount to the charges made. I spent more than hour to figure the issues. It was very unpleasant experiences with services and not in a good faith business with the promised charges. I highly recommend to review your charges. I am no longer interesting to stay at The Plaza in the future visiting.
ashley
ashley,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
We were in New York for two days and stayed at the plaza
Stephanie
Stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
The Plaza is beautiful and well located. The detracting fact is that the shower leaks out onto the bathroom floor, there are only two hooks in the bathroom and those were taken up by robes. There are no towel racks. There are few shelves or other places to put toiletries. There are very few drawers for clothes. All there inadequacies make for an awkward stay.
Michael
Michael,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Beautiful hotel and welcoming service
Lars
Lars,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Me and the wife were celebrating my 43rd birthday. We checked in with Russell at the front desk who went out of his way to upgrade our room to a beautiful and very spacious suite to make my birthday a little more memorable. Absolutely loved the room, thanks again Russell, your the best.
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
El mejor hotel en NY
Experiencia unica e inolvidable en NY. El staff logra rebasar las expectativas de servicio y realmente uno se siente en casa
Arturo
Arturo,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Best hotel we have been to
Had a wonderful time at the Plaza with our family. Loved every minute of it. Best hotel we have been to.
charles
charles,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Hanen
Hanen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
This is a beautiful property. I booked a king deluxe and the room was so big and the bathroom was absolutely beautiful. The staff were amazing and we enjoyed the beautiful afternoon tea in the palm court
Jody
Jody,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Beautiful
Raheim
Raheim,23 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Saleh
Saleh,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Suzanne
Suzanne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Great Stay
Franz
Franz,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Great place to stay!
Joseph McJunkin
Joseph McJunkin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Charlie Ryan and I had the best time!
Samantha
Samantha,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Great location
alcides
alcides,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 5 日
Amazing
Daniel
Daniel,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Love it
Karoline
Karoline,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 3 日
Adoramos
Tudo perfeito e Maravilhoso adoramos
RICARDO
RICARDO,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
Great Place
Richard
Richard,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 30 日
Great
Andrey
Andrey,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
Excellent property with the friendliest staff. Very comfortable bed and extremely quiet room! You forget you’re in a big city. You can’t hear anything from your room. Room service was timely and delicious. The prices were very high and you can’t make coffee in your room or store any food. No fridge. Excellent restaurants and quick bites and coffee are close by and much more affordable. Central Park across the street was amazing! The Maybach was available and dropped us off in time square for lunch- total luxury:) Highly recommend The Plaza.