Does Ikal Hotel Tulum offer free cancellation for a full refund?

Yes, Ikal Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ikal Hotel Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Ikal Hotel Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ikal Hotel Tulum?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Ikal Hotel Tulum?

Yes, an airport shuttle is available. The charge is MXN 2700 per vehicle one-way.

What are the check-in and check-out times at Ikal Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Ikal Hotel Tulum and nearby?

Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and a picnic area. Ikal Hotel Tulum also has a garden.

Are there restaurants at or near Ikal Hotel Tulum?

Yes, Maia offers alfresco dining, international cuisine, and garden views.

What's the area around Ikal Hotel Tulum like?

Ikal Hotel Tulum is a short 15-minute walk from Tulum Mayan Ruins and 2 minutes' walk from Playa Paraiso.

Ikal Hotel Tulum, Tulum: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 4, 2025

A beautiful place with all the comfort you need inside a national park. On walk distance from Tulum’s archeological site. I highly recommend it.

Claudia, 1-night trip

10/10 Exceptional

Jun 23, 2025

Beautiful experience

Carmen Luisa, 4-night trip

8/10 Very good

Apr 18, 2025

The location was great! The coffees are seven dollars apiece

Marley, 2-night trip

10/10 Exceptional

Aug 4, 2023

What an amazing and beautiful resort!

Nancy Ximena, 6-night trip

10/10 Exceptional

Oct 22, 2024

Amazing

Many activities on site and delicious food

Marisol, 3-night trip

10/10 Exceptional

Dec 12, 2023

The property was great and peacefull and quiet nice to relax and unwind from the normal routine

Erasto, 2-night trip

10/10 Exceptional

Aug 23, 2024

Amazing place with all the amenities we wanted. We stayed at a number of hotels and resorts during our 10 days in the Yucatan. Ikal was by far our favorite.

Damien, 3-night trip

10/10 Exceptional

Feb 13, 2023

Best hotel iv ever stayed at. Felt so tropical and in nature

10/10 Exceptional

May 28, 2024

Hotel Ikal was the absolute definition of vacation. The vibes, energy and atmosphere are the ideal combo to relax and take in the beauty if the Mexican Caribbean Sea. Everywhere you look is a postal card/kodak moment. The staff and crew are amazing! We will definetly be returning to IKAL!

Karen, 3-night trip

10/10 Exceptional

Sep 13, 2024

Beach front serenity

Overall the place was beautiful and great. The entire staff was wonderful and so genuinely nice. If you love the outdoors and the beach it's perfect. Except for your room and the office, everything is outdoors and open air. If you are rhe kind of person who needs carpeting, AC and hates bugs this is not the place for you. The room did have AC but the ocean breeze was wonderful

Thomas, 3-night trip

10/10 Exceptional

Jan 12, 2025

Great stay at Ikal Tulum! We had a treehouse with a private plunge pool which was lovely, the bed was huge and design of the bedroom was awesome. The bathroom is outside, and we were a little worried about privacy when showering etc as we could see our neighbours on their balcony, but this is the design of the room. We did a complimentary kundalini yoga session during our stay which was very peaceful. There is a restaurant on site which is quite expensive, but in line with every other beachfront hotel - around $290 for a cocktail and $390 for a burger etc. The breakfast was amazing though! Overall the facilities are really great, with a wonderful stretch of pure white sand just moments from the hotel - we would definitely return!

Roisin, 2-night trip

10/10 Exceptional

Sep 9, 2024

This is a great place for clamping. We loved the experience. The only negative is the guacamole at the restaurant on site… I don’t know how is it possible to get a bad one in Mexico but they managed it. All we got was mashed up avocado with diced tomatoes on top. No seasoning, no onion, no garlic, no cilantro… Do not order it there. Try one of the other restaurants on the beach.

ZINA, 2-night trip

4/10 Fair

Dec 17, 2023

Great property on the beach but really poor service. Had to wait in the lobby for check in for over an hour as they forgot about us... this ultimately made us miss our activities we had planned. additionally we tried to rent a scooter but it was covered in bird poop, Spiders and the helmets were damp and smelled extremely bad. Upsetting as the beach and property were nice but the experience left a lot to be desired.

Nick, 2-night trip

2/10 Poor

Aug 3, 2022

AVOID! This was by far the worst experience ever. The staff is extremely rude and not accommodating. The AC doesn't work and we had dead bugs on our bed. We were originally suppose to stay from Sunday- Friday but, decided to head back home on Tuesday. Power went out Tuesday morning around 4am and there wasn't any staff available to assist us since staff leaves at 9:00pm and returns the next morning at 7:00am. We were left with no power and no communication with anyone. When staff finally arrived they apologized for the power outage. They did not make any accommodations and refused to give us a refund. The beach is dirty and consists of motorized boats. This place is nothing like the photos. Please don't be fooled like we were. Please save your money and save yourself the headache. Do not book! I have never left a negative review on anything . I do not want someone going through the same experience we had.

Kayla Chrisny, 5-night trip

10/10 Exceptional

Jul 21, 2025

Me encanto el lugar, tiene muchas habitaciones diferentes al resto y las areas en comun son muy lindas. Al estar dentro del parque Jaguar te da mucha seguridad sin embargo hay que tener encuenta que eso cuesta y tener que pagar el coste de entrada diario si vas en estancia larga pues no me parece justo cuando no tienes pensado visitar el mismo.

Isabel, 1-night trip

10/10 Exceptional

Jun 5, 2025

An amazing experience,loved it and will be returning soon.

Lidya, 6-night trip

10/10 Exceptional

Apr 24, 2025

Paradise on Earth

Staying at IKAL has been a life changing experience. Before I arrived I wasn’t sure what to expect because there were such mixed reviews about the place. But if there is a paradise on earth, it might be exactly at IKAL. The vibe, the atmosphere of relaxation and presence is just something that your soul has really been longing for. The service is great, and the stuff is very helpful. There is no problem of check in via WhatsApp, very easy and very convenient for all parties. It is clean, the access isn’t that difficult at all. The opportunities for yoga and workshops, so beautiful. Great food at the restaurant, good service as well. Everything is pricey yes. But once you are there, you’ll know it is all worth it. It is such a tranquil and rejuvenating place. Their cancellation policies are inflexible and I had to check out one night earlier, yet they still gave me a discount. IKAL is like a sacred bobble, it gives you time and space to meet yourself.

Alla, 6-night trip

10/10 Exceptional

Apr 8, 2025

Excellent experience, just be prepare for the mosquitos.)

Olha, 7-night trip

10/10 Exceptional

Apr 3, 2025

Incredible place, paradise on earth. Blown away.

AnMari, 1-night trip

10/10 Exceptional

Apr 1, 2025

Awesome hidden place

alexander, 1-night trip

10/10 Exceptional

Apr 1, 2025

This was honestly the best hotel stay. I originally booked for 2 nights but tried to add one night but i made a mistake. The staff really tried to fix everything ahead of us getting there. Even though they are booked they moved around the rooms so we could stay in the same room. Their service is excellent. But i have to say i admire the cleaning staff the most. The property was right on the beach i had to walk through sand to step into my garden suite. Tried as i might but i kept getting sand all over the room. Everyday i come back after the room cleaning all the sand is gone in the room!! I know it must be very difficult to do so kudo to the staff. Also our pool in the garden is cleaned everyday perfectly! We enjoyed the mayan ritual offered by the hotel. If there's a minor complaint the shower pressure can be better. Otherwise we loved it and we hope we can come can soon!

Novina, 1-night trip

10/10 Exceptional

Mar 18, 2025

Everything! Love our treehouse hitel with a plunge pool and the accessibility to the beach and restaurants. But most of all, the staff from the check in, to the porters, restaurant w I rlers, and housekeeping. Would definitely come bavk.

Nenita, 3-night trip

8/10 Very good

Mar 17, 2025

El lugar es excelente y la experiencia tambien lo unico que no quedamos conforme fue que lo que uno escoje de cuarto online no es lo q te dan cuando llegas y tampoco la opcion a elejir si no lo q ellos tengan a su disponibilidad lo que no entiendo es porque no te lo dicen de antes de llegar el cuarto q nos toco no tenia nada igual a las fotos que muestra en la pagina de expedia,el lugar es muy lindo pero mejor antes de llegar para no tener sorpresas como yo mejor pregunten al hotel que room les van a dar porque cuando fui a reclamar a front desk me dijeron que es asi,te dan lo que tengan a disponibilidad y si no te gusta es lo que hay no te dan una solucion o opcion despues que ya pagastes

Claudio, 2-night trip

8/10 Very good

Mar 5, 2025

This entire property is dreamy! We stayed at the glamping cabins and it was an amazing experience. The only think I wish the cabin had was a mirror. Also the food service was often pretty to slow but other than that we really enjoyed our stay!

Marcela, 3-night trip

10/10 Exceptional

Mar 2, 2025

Superbe

Très bel hôtel idéalement situé dans un parc national. Il est directement sur la plage dans la nature. Un endroit magnifique

Jean Pierre, 3-night trip

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Does Ikal Hotel Tulum offer free cancellation for a full refund?

Is there a pool at Ikal Hotel Tulum?

Are pets allowed at Ikal Hotel Tulum?

Is parking offered on site at Ikal Hotel Tulum?