Nada de lo descrito en el perfil de expedia es cierto (solo la ubicación). El lugar está sucio y descuidado, no se hizo limpieza por parte del personal ni un solo día, no hay restaurante, parece un sitio abandonado.
Maritza
Maritza,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 10 日
Didnt know we were coming
This was a bizzare stay. Firstly we cpuldnt find the place, it was dark and aĺl thr buildings had their shutters down. You drive past and do not see the sign because it says Hotel Boutique. And in much dmaller letters, the actual name of the hotel. We called and it was apparent that they had no idea of our booking and closed because they had no other bookings. So the manager drove almost an hour to open up. We waited patiently outside. He was very nice but admitted he hadnt looked at hotels.com reservations. He gave us water and soft drinks. The room was clean and basic but thats all we wanted. If you book here, make sure you have confirmation from the hotel
S
S,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 21 日
Maeva
Maeva,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 5 日
El hotel lo están remodelando muy bien en las instalaciones, aunque le faltan muchos detalles que estoy seguro los irán arreglando, el encargado muy amable, solo lo que no nos gustó que el día que llegamos en la noche algunos trabajadores se pusieron a tomar bebidas alcohólicas en el patio y se escuchaba toda la noche el ruido, terminaron como a las 4 de la mañana y no nos dejaron dormir. Eso fue lo único que no nos gustó de esa noche. Por eso las 4 estrellas, sino hubieran tenido 5. Pero como digo, están comenzando seguro irán mejorando
luis enrique
luis enrique,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 23 日
6 Stars of Absolute Excellence. Gracias la familia.
Reed
Reed,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 17 日
Angelica
Angelica,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 14 日
Philippe
Philippe,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 8 日
Good value in tulum
In outrageously expensive Tulum, this hotel offers some relief. But whatever it was missing in location, it made up for in personalized service. I had excellent dinners here as well as made to order breakfast. It’s a family owned and operated business. It was like being a guest in somebody’s home. I was given the possibility of rides to archeological sites and ultimately to the Tren Maya station.
Terry
Terry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 4 日
Juan
Juan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 2 日
Mala experiencia
La diferencia de precio de la aplicación y la que tiene el hotel directamente es exagerada.
La ubicación es terrible porque se escuchan los autos que pasan por la carretera todo el tiempo.
Las camas son demasiado duras con las sábanas de pésima calidad y viejas.
Daniela
Daniela,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 12 月 20 日
Average
Service is good. Location is good but no obvious sign so easy to pass by, especially at evening. No water heater but when asked they are happy to deliver hot water in bottle.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 3 月 24 日
Super close to Xel-Ha, very convenient for staying at while visiting this park. Staff was helpful and friendly.
Maren
Maren,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 3 月 21 日
Great staff, they really took care of us!
ivonne
ivonne,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 1 月 16 日
Juan Pablo
Juan Pablo,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 1 月 8 日
Bluffe...
Séjour bizarre, sauf aucune bouteille d'eau durant notre séjour, alors que les autorités sanitaires interdisent l'eau du robinet. Pas de kit de toilette dans les chambres, pas de cintres pour pendre les vêtements , petit déjeuner monotone en variété, 2 jours de coupure internet. Enfin, éviter cet établissement j'ai l'habitude des hôtels chaque année durant deux mois. A éviter...
Farid
Farid,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 1 月 4 日
The property is away from the downtown Tulum fray. It is frequented by local workers using the highway. The local taxi collectives go by very often and it's easy and cheap to get around without a car.
Ann
Ann,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 1 月 3 日
Buen opción cerca de los parque
Elizabeth
Elizabeth,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 1 月 2 日
Cute place, clean, has the local charm. Best part is the friendliness of the staff and accommodating helpfulness. The shower was the best after a long day, great water pressure and hot water! Also, no shampoo or toiletries like other hotels usually have, but when I asked they provided us with some.
Rosie
Rosie,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 8 月 16 日
Excelente lugar recomendable
Francisco Cuauhtemoc
Francisco Cuauhtemoc,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2023 年 8 月 4 日
We stayed only 2 nights at this hotel, & our stay was wonderful, it is located on the main road Tulum center is only 15 minutes down the road, Tulum ruins site and public beaches are also about 15 minutes right before entering the city center of Tulum, it is also surrounded by several cenotes and at least 3 beaches within 10 minutes of a drive. The breakfast included a selection of 5 dishes with the chilaquiles being our favorite as it was a generous portion. The staff was incredibly kind and helpful. The hotel has a pool with a couple of picnic style tables perfect for an after beach cool off. The room we stayed in was the master bedroom and we loved how big it was. The pictures do no justice to the room, it truly was beautiful. We will definitely be staying here again in our next Tulum trip.